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COVID-19 — Refund Policy

The Col­lege recog­nis­es the dis­rup­tion that has been caused by Coro­n­avirus and is work­ing to ensure all rea­son­able efforts are being made to enable stu­dents to con­tin­ue their stud­ies to the best of their abilities.

Stu­dents ordi­nar­i­ly should not expect any fee refund if they are receiv­ing ade­quate online learn­ing and support.

Refunds due to the Covid-19 pan­dem­ic can only be giv­en in the fol­low­ing circumstances:

  1. Course Can­cel­la­tion (pri­or to start date): If the Col­lege can­cels the course pri­or to com­mence­ment, the Col­lege will offer stu­dents a place on a future course, with an alter­na­tive start date, in which case the fees will be deferred and no refund will be made. If an alter­na­tive date is not accept­able the course fee will be refund­ed and no admin­is­tra­tion fee will be charged. 
  2. Course Can­cel­la­tion (after com­mence­ment): if the Col­lege can­cels a course which has com­menced, there will be an assess­ment based upon the num­ber of units/​modules deliv­ered and the abil­i­ty to trans­fer or defer completion. 
  3. With­draw­al from a course is sup­port­ed by a valid med­ical certificate.

All refund requests may be reviewed on an indi­vid­ual basis please refer to the full pol­i­cy here.