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Job post: IT Field Support Engineer


Job information

Job reference: NOTT102114

  • Employment type: Permanent - Full Time
  • Salary: Band 4, £19,801.00 - £21,513.00 per annum
  • Published date: 09/10/2020 07:00
  • Application deadline: 30/10/2020 23:59

Job benefits

  • Access to the Local Government Pension Scheme
  • Kia Car Scheme
  • Annual Travel Passes Scheme
  • Cycle to Work Scheme
  • Access to Additional Annual Leave
  • Access to NUS/TOTUM Discount
  • Discounts
  • Employee Assistance Helpline

Job Location

  • Varied Nottingham College Campuses

Supporting documents

How to apply for this job post

You can apply for this job post through our application portal using the button below. If you have any questions or queries regarding this role, please contact our recruitment team.

Application guidance Apply for this job role

IT Services is at the heart of delivering services to over 30,000 students and 1,500 staff and Nottingham College is committed to improve technology and the way IT Services are delivered across all of its sites.

Contract: 37 hours per week, Permanent

You will be responsible to deliver high quality onsite and remote support to all of the Colleges’ users and to ensure that all support activities operate within the agreed process frameworks.

To ensure that local call queues are actively managed, provide telephone, remote and on-site technical support, including desktop support, Microsoft 365 support, local network/ telephony issue resolution and low-level server hardware support in accordance with the service level agreement.

The post will be shortlisted against the essential and desirable criteria at application stage from the person specification. Please ensure that you have a look at this specification attached to the Role Profile and complete your application directly from this, as these specifications are an integral part of the selection process.

For further details on this post which the job description and person specification cannot answer for you, please contact Yasir Rafi on 0115 884 2312 or email

Interviews/assessments are planned from Monday 2 November, 2020 onwards

Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.