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Apprentice Administration Assistant

Business03 Phone

Job description

Trophy Master are looking for an administration assistant to join their growing business. This is a unique role as part of a small team in a successful business located on Wilford Lane in West Bridgford, supplying personalised trophies, medals, awards and gifts.

The Role:

Assisting other members of the sales administration team, the main duties will include:

  • Entering customer orders onto the company’s computerised SOP system and the engraving work schedule
  • Receiving stock from external suppliers - stock arrives by carrier (4 per day)- and checking against purchase orders
  • Quality control checks on stock
  • Picking stock items to fulfil customer orders and passing these through to the engraving department together with the engraving instructions received from customers, for processing
  • On completion of the engraving, pack goods ready for dispatch and raise documents on SOP system
  • Coordinate dispatch according to customer instructions - either by post or daily carrier collection
  • In the case of customer collections - contact the customer by email/telephone to advise items ready
  • Filing completed customer orders/correspondence
  • Keeping the stock room and engraving room in good order, clean and tidy

Other duties will involve assisting in the engraving department:

  • Quality control checks on items after the engraving i.e. ensure text agrees with order and affix TM labels
  • Assembly of Trophy components, including sticking on personalised centre discs and engraving plates

Post: outgoing - prepare, weigh and frank items ready for the visit to the Post Office at 4.00pm.

Carrier: outgoing - we have a daily carrier (DPD) collection at 4.00pm - prepare and enter details on computerised booking system.

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 14/03/2020

Possible start date: 21/03/2020

Skills required

The candidate must be:

  • Hard working
  • Organised
  • Self-motivated
  • Have a high level of attention to detail
  • They must be able to demonstrate a good knowledge of ITC packages together with a good level of spoken and written literacy

Full training will be provided in all aspects of the position.

Qualifications required

9-3/A*-D in maths and English at GCSE or equivalent desirable but not essential.

Candidate requirements

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

Please note that anyone under the age of 18 will only work a maximum of 40 hours per week. Any role which exceeds these hours on advert will be amended accordingly to fall in line with the legislation.

Please note if the successful applicant is found prior to the closing date the vacancy maybe withdrawn early.

Reality Check:

Candidate must be able to travel to the workplace according to working hours, and to the college for day release.

Training provided

Intermediate Apprenticeship in Business Administration Level 2 - 12 months

  • Level 2 Diploma in Business Administration
  • Functional Skills English, maths and ICT Level 1 or 2 if required

This apprenticeship is 1 day every other week at the college term time only 9am - 5pm with the other days based at the workplace.

Future progression

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Employer information

TrophyMaster is a leading supplier of trophies, medals and awards. We have a retail outlet in West Bridgford, Nottingham with free car parking on site, we also have our online e-commerce website to support our business with customers throughout the UK.

Address details:

Trophy Master
Wilford Lane

Map data is calculated from the available geolocation information.

Reference number VAC001603826
Working week Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 3.45pm

(36.25 hours per week)

Expected duration 12 months
Apprenticeship level Intermediate
Related course Business and Administration - Intermediate Apprenticeship (Level 2)
Salary £155.88 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).