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Apprentice Customer Service & Dispensary Counter Assistant


Job description

Jhoots Pharmacy, based in Radford, Nottingham are looking to recruit an Apprentice Dispensary Counter Assistant to work at our branch. You will be working closely with the pharmacy team to succeed and thrive within this role.

This position is ideally suited to someone with retail experience and is willing to undertake the relevant training courses in order to progress.

As a Dispensary Counter Assistant you will work under the Pharmacist supervision and will assist with:

  • The sales of over the counter medicines
  • Offering advice to customers on the provision of information, symptoms and products as well promoting the additional services that our branch offers
  • You will also be tasked with replenishing stock and supporting the pharmacy team

At Jhoots Pharmacy you will enjoy a uniquely rewarding career by really making a difference with the local community. You’ll work hard but be recognised for your contribution and be able to keep a healthy work/life balance.

When you join Jhoots Pharmacy as a new member of our team, we are proud to announce that our benefit scheme has been designed with you and our existing team members in mind, to provide all our employees with various rewards and benefits to:

  • Excellent bonus scheme
  • Generous Holiday Including Bank Holidays, which increase after 2 year service. (This is on pro-rata for part time employees)
  • Pension Scheme
  • Staff discount scheme
  • Employee Summit Champion
  • Long Service Awards
  • Regulatory training and Career Opportunities

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 01/04/2020

Possible start date: 02/04/2020

Skills required

  • Interest in healthcare
  • Communication skills
  • Team work

Qualifications required

GCSEs A* - D/9-3 in maths and English or Functional Skills Level 1 equivalent (desirable).

Candidate requirements

Please note that anyone under the age of 18 will only work a maximum of 40 hours per week. Any role which exceeds these hours on advert will be amended accordingly to fall in line with the legislation.

Please note that if the successful applicant is found prior to the closing date the vacancy maybe withdrawn early.

This apprenticeship is work based learning therefore most of the time you will be working at the employers address. Depending on your training you will only need to attend college in Nottingham for initial assessments, enrolment and a few other rare occasions.

Training provided

You will need to complete the following qualifications to achieve the full Apprenticeship:

  • BTEC Pharmaceutical Science Level 2
  • Diploma in Pharmacy Service Skills Level 2 QCF
  • Employer Rights and Responsibilities
  • Personal Learning and Thinking Skills
  • Functional Skills Level 1 or 2 maths if required
  • Functional Skills Level 1 or 2 English if required

Future progression

The opportunity to become a Pharmacy Technician and Accuracy Checking Technician as well as going down the management route to become a store manager and ultimately a cluster manager.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
Please state what personal qualities and/or skills you have that you feel make you a good candidate for this apprenticeship.

Second question
For the purposes of shortlisting your application against your commute from your home address to the employers - please state whether or not you drive and have your own car.

Employer information

Jhoots Pharmacy is an award winning independent, community pharmacy chain. We offer an efficient and reliable service to all of our patients, customers, and clients. When you come through the door, we give you the time and attention you deserve and tailor our services to meet your requirements.

Address details:

Hartley Road

Map data is calculated from the available geolocation information.

Reference number VAC001612702
Working week Shifts to be agreed around the Pharmacy Opening Hours
Monday to Wednesday: 9am - 6pm, Thursday: 9am - 1pm

(30 hours per week)

Expected duration 15 months
Apprenticeship level Intermediate
Related course Health Pharmacy Services - Intermediate Apprenticeship (Level 2)
Salary £117.00 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).