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Apprentice Parts Advisor

Job description

Would you like a career as a Parts Advisor working for Kia, Duties include: Liaising with customer, suppliers and mechanics to order car parts. Could this be the role for you? Apply today!

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? Do you want to join the UK's most exciting and dynamic car brand who's company ethos is "Family-like Care"? If the answer is "yes" then the Kia Apprenticeship Programme could be the career route for you.

WJ King Kia are currently seeking a Parts Advisor Apprentice to join their dealership based in Sidcup.

This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Ordering car parts using on-line systems
  • Chasing up missing or incorrect parts with suppliers
  • Packaging and returning any unused/unwanted parts
  • Regular communication with mechanics
  • Liaising with customers to let them know when parts have arrived
  • Inbound and outbound telephone calls
  • Advice and guidance of products
  • Drive the department forward with external sales and to maximise sales at every opportunity
  • Working to a high level of customer service at all times and remain courteous and police to customers

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 29/09/2021

Possible start date: 03/10/2021

Skills required

  • Excellent communication skills
  • Computer literate
  • Have a keen interest in and knowledge of the motor vehicle industry
  • Meticulous attention to detail
  • The willingness to also undertake basic duties as part of training
  • Mechanically minded

Qualifications required

Minimum entry requirements: maths, English Language and ICT grades A*-C (new grading 9-4) or equivalent.

Training provided

Intermediate Customer Service Practitioner Standard.

You will be required to attend the Kia Academy in Nottingham for 'block release' training. This will include 4 separate weeks of block training per year of your apprenticeship. This is funded as part of your apprenticeship and will include hotel stay, subsistence and travel.

https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1

Future progression

There is high potential of a permanent role with the organisation upon successful completion of your apprenticeship with room for progression. Your salary shall be reviewed throughout your apprenticeship.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
Why do you want to work for Kia?

Second question
Do you have any customer service experience?

Employer information

Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people choose our cars, and why we keep growing all over the world. Plus, with our state-of-the-art European Factory, the future is brighter than ever for Kia Motors.

Address details:

WJ King Limited
214-226
Main Road
Sidcup
DA14 6RR

Map data is calculated from the available geolocation information.

Reference number VAC001757219
Working week Monday - Friday, 8.00am - 5.30pm

(40 hours per week)

Expected duration 15 months
Apprenticeship level Intermediate
Related course Kia National Apprenticeship Programme
Salary £156.00 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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