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Apprentice Service Advisor

Job description

Would you like a career in the automotive industry as a Service Advisor working for Lowdhams Leisure, a dynamic and exciting brand? For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

Duties will include:

  • Acting as the first point of contact for all customers coming into the dealership and ensuring they receive the best customer service experience
  • Upselling and cross-selling additional products and services
  • Booking in cars for MOT's and service
  • Be courteous and polite to all visitors both face to face and via the telephone
  • Working to a high level of customer service at all times
  • Any other ad hoc duties and when required

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 30/09/2021

Possible start date: 25/10/2021

Skills required

  • Excellent communication skills
  • Computer literate

Qualifications required

A*-D/9-3 GCSE in maths and English or equivalent.

Training provided

Level 2 Customer Service Practitioner Standard.

A dedicated pathway containing specialist training for a Service Advisor will run alongside the Standard to ensure they gain full knowledge of their specialist area at the appropriate level.

Future progression

Possible permanent position on the completion of the apprenticeship. Progress onto your Level 2 Customer Service Apprenticeship.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
What customer service skills could you offer?

Second question
Do you drive and have the use of of your own vehicle?

Employer information

Lowdham Leisureworld Ltd is one of the largest independent retailers of caravans and motorhomes in the UK. We offer competitive rates of pay, great benefits and excellent working conditions.

Address details:

Lowdham Leisure World
Lowdham Road
NG14 7ES

Map data is calculated from the available geolocation information.

Reference number VAC001758605
Working week Monday - Friday 9.00am - 5.00pm

(40 hours per week)

Expected duration 15 months
Apprenticeship level Intermediate
Related course Customer Service Practitioner - Intermediate Apprenticeship (Level 2)
Salary £200.00 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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