Business Administration Apprentice — Business Support Team

Day to day duties will include:

• Accurate data entry into the case management system to support the generation of letters before action (LBA)
• Ensuring that all LBA instructions are set up within the 48-hour service level agreement
• Opening of new case files on the case management system, entering information and filing documents, ensuring data accuracy at all times
• To assist with the answering of telephone calls into the office, as required
• To support incoming and outgoing post, where required
• Printing of legal documentation to support the legal teams as required
• Undertaking any other tasks/duties as may be reasonably required to ensure the overall administrative and operational priorities of the business are delivered in a timely and effective manner

The post holder may be required to undertake any other duties, which may reasonably be required as within the nature of the duties and responsibilities of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the role profile in specific terms.

• A confident communicator, interacting with a variety of stakeholders
• Good administration skills, including word processing and data entry and accuracy
• Interested in developing a career in admin
• Personable, enthusiastic and pro-active personality
• Team player – working within a busy team
• Willing to learn