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Business Administrator Apprentice

Job description

Join our team at Office Essentials and become a Business Administrative Apprentice for our thriving office supplies company. You'll learn from experienced professionals while gaining practical, hands-on experience in all aspects of business administration. Duties would include processing and managing customer orders, plus much more. We're looking for an enthusiastic individual to help us achieve our goals.

As a Business Administrator at an e-commerce office supplies company like Office Essentials, you would be responsible for coordinating various aspects of the business to ensure smooth and efficient operations. Your role would be multifaceted, involving a range of tasks that would help to keep the company running smoothly.

Managing Customer Orders:

  • You would be to process and manage customer orders. This would involve verifying order accuracy, communicating with customers to provide order updates, and ensuring timely and efficient order fulfilment

General day-to-day looking after our e-commerce accounts:

  • Responding to feedback, Return requests, appealing defects and listing optimisation

Manage On-line Content:

  • You will be responsible for updating and maintaining product listings, pricing information, and product descriptions on the e-commerce website. This will require you to work closely with the e-commerce team to ensure that all product information is accurate and up to date

Provide customer service support:

  • One of your primary responsibilities as a Business Administrator You will be responsible for providing customer service support, which may include responding to customer inquiries, resolving customer issues, and providing general support to customers as needed

Analyse sales data:

  • You will be responsible for analysing sales data and providing insights to the e-commerce team to help improve on-line sales performance. This may involve generating reports, analysing website traffic data, and monitoring customer feedback

Supporting Other Departments:

  • You would provide support to other departments, such as sales and marketing, by providing information on product availability, pricing, and promotions. You would also work closely with the finance department to ensure that invoices are paid on time and that all financial records are accurate and up to date

Overall, the role of a Business Administrator at an office supplies e-commerce company would require a high level of organisation, attention to detail, and strong communication skills. You would play a vital role in ensuring the smooth and efficient operation of the company, and your contributions would be essential to its success.

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 19/06/2023

Possible start date: 26/06/2023

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Team working
  • Creative
  • Initiative

  • GCSE or equivalent English/ Maths A* - C/9 - 4 (Essential)

  • Business Administrator Level 3 Apprenticeship Standard
  • Please click on the link above for more information regarding End Point Assessment
  • If required, you will do Functional skills at level 2
  • This qualification is completed in the workplace. However, you will have a college day biweekly at Nottingham College City Hub

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Employer information

Here at Office Essentials we specialize in meeting all business needs, including stationery, computer supplies, furniture, janitorial supplies, promotional gifts, technology, workwear, and printing. With next-day delivery, our team is dedicated to simplifying office life and ensuring businesses run efficiently. For over 26 years, we have been providing exceptional service and High quality products.

Address details:

NG17 7LA

Map data is calculated from the available geolocation information.

Reference number VAC1000162968
Working week Monday – Friday: 9 am – 5pm with a 60 minute lunch break.
Total hours per week: 35
Expected duration 21 Months
Apprenticeship level Advanced
Related course Business Administrator - Advanced Apprenticeship (Level 3)
Salary £10,374.00 (Annually)

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).