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Hyundai Apprentice Parts Advisor

Job description

The Hyundai Advanced Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you. All Electric Garages are currently seeking a Parts Advisor Apprentice to join their dealership based in Kidderminster.

This is an exciting role working towards level 2 and 3 Customer Service qualification which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Liaising with workshop vehicle technicians for updates with vehicle repair timescales
  • Liaising with customers in a professional, polite and courteous manner both face to face and via the telephone
  • Ordering car parts using on-line system
  • Chasing up missing or incorrect parts
  • Returning any unused parts
  • Working to a high level of customer service at all times
  • General ad hoc duties as and when required

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 02/07/2021

Possible start date: 26/07/2021

Skills required

  • Excellent communication skills
  • Computer literate
  • Have a keen interest in and knowledge of the motor vehicle industry
  • Meticulous attention to detail
  • The willingness to also undertake basic duties as part of training

Qualifications required

A*-D/9-3 GCSE in maths and English (or equivalent).

Training provided

Level 2 Customer service Practitioner Standard.

You will be required to attend the Hyundai Academy Training Centre in Nottingham for your 'Block Release' Training. This will involve 4 separate 1 week blocks of training per 12 months of your apprenticeship.

Future progression

Long term company aim for the learner: Upon successful completion and review of your Level 2 Apprenticeship you will be re-assessed with a view to progression onto the Level 3 Apprenticeship.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
Do you have experience within automotive?

Second question
Have you looked at your travel to and from the position? Do you drive?

Employer information

All Electric Hyundai is a Fully Approved Hyundai retailer based in Kidderminster, West Midlands. Offering the whole range of new Hyundai Vehicles and a large range of Hyundai Approved Used Vehicles including all makes and models. Kidderminster Hyundai will also look after all of your aftersales needs from Servicing, Repairs and MOT's to supplying your Hyundai Parts and please do not feel left out if you are a Business User. We offer a huge range of competitively priced monthly rates across the Hyundai Range.

Address details:

All Electric Hyundai
Worcester Road
Kidderminster
DY10 1HT

Map data is calculated from the available geolocation information.

Reference number VAC001699606
Working week Monday to Friday 8am to 5pm with an hour lunch

(40 hours per week)

Expected duration 15 months
Apprenticeship level Intermediate
Related course Hyundai Apprenticeship Programme
Salary £156.00 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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