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Hyundai Apprentice Parts Advisor

Job description

The Hyundai Advanced Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you.

Endeavour Hyundai are currently seeking a Parts Advisor Apprentice to join their dealership based in Frinton-on-Sea. This is an exciting role working towards level 2 and 3 Customer Service qualification, which also offers first-class training and outstanding long-term career prospects.

The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Take orders from customers both face to face and over the phone
  • Maintain an ordered stock room and find parts from stock
  • Raise invoices
  • Liaise with other members of staff
  • Customers may include members of the public, service departments of dealerships, and garages
  • Advise on accessories and modifications
  • Warranty claims and returns

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 04/10/2021

Possible start date: 18/10/2021

Skills required

  • Desired skills
  • Excellent communication skills
  • IT skills

Qualifications required

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Training provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

You will be required to attend the Hyundai Academy Training Centre in Nottingham for your 'Block Release' Training. This will involve 4 separates 1-week blocks of training per 12 months of your apprenticeship.

Future progression

Upon successful completion and review of your Level 2 Apprenticeship you will be re-assessed with a view to progression onto the Level 3 Apprenticeship.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
Have you looked at your journey to and from the position, can you drive?

Second question
Have you got customer service experience?

Employer information

Endeavour Automotive Ltd was formed in 2012 by John Caney. The group aims to offer an outstanding customer experience from its Volvo, Hyundai, LEVC and Lotus retailers located throughout London, Buckinghamshire, Hertfordshire, and Essex.

Address details:

Haddocks of Frinton
15-19 Frinton Road
KIRBY CROSS
Frinton
Frinton-on-sea
CO13 0LB

Map data is calculated from the available geolocation information.

Reference number VAC001719597
Working week Monday - Friday, 08:00 - 17:00, with a 1-hour lunch break.

(40 hours per week)

Expected duration 15 months
Apprenticeship level Intermediate
Related course Hyundai Apprenticeship Programme
Salary £156.00 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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