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Hyundai Parts Advisor Apprentice

Hyundai2

Job description

The Hyundai Advanced Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

All Electric Hyundai have a fantastic opportunity for an Apprentice Parts Advisor to join their prestigious approved dealership based in Kidderminster.

The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment at a Hyundai dealer.

Duties will include:

  • Ordering car parts using on-line systems
  • Chasing up missing or incorrect parts with suppliers
  • Packaging and returning any unused/unwanted parts
  • Regular communication with mechanics
  • Liaising with customers to let them know when parts have arrived Customer Service
  • Inbound and outbound telephone calls
  • Advice and guidance of products
  • Drive the department forward with external sales and to maximise sales at every opportunity
  • Working to a high level of customer service

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 05/11/2020

Possible start date: 12/11/2020

Skills required

All Electric Hyundai have a fantastic opportunity for an Apprentice Parts Advisor to join their prestigious approved dealership based in Kidderminster.

The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment at a Hyundai dealer.

  • Excellent communication skills
  • Computer literate
  • A keen interest in and knowledge of the motor vehicle industry
  • Meticulous attention to detail
  • The willingness to also undertake basic duties as part of training
  • Good communication skills

Qualifications required

5 GCSE’s at grade A* to C/9-4 (or equivalent) including maths, English essential. Science and ICT are desirable.

Candidate requirements

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £4.15 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

* Please note that anyone over the age of 18 may be offered to work over 40 hours per week *

Training provided

The Programme for the Parts Apprentice incorporates underpinning knowledge in partnership and managed by EMTEC Colleges.

One to one will also take place regularly through 121 visits to the dealership from EMTEC Vocational Learning Advisors who observe all evidence opportunities that occur naturally in the workplace.

Nationally recognised qualifications:

  • Nationally recognised qualifications - IMI Level 2 and Diploma in Vehicle Parts Competence
  • IMI accreditation - Parts Advisor
  • Regular in-dealer review and assessment visits from EMTEC Vocational Learning Advisors who observe all evidence opportunities that occur naturally in the workplace

Future progression

Upon successful completion and review of your Level 2 Apprenticeship you will progress onto the Level 3 Apprenticeship. Your salary shall be reviewed throughout your apprenticeship.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
Do you have a driving licence?

Second question
Do you have customer service?

Employer information

All Electric Hyundai is a Fully Approved Hyundai retailer based in Kidderminster, West Midlands. Offering the whole range of new Hyundai Vehicles and a large range of Hyundai Approved Used Vehicles including all makes and models. Kidderminster Hyundai will also look after all of your aftersales needs from Servicing, Repairs and MOT's to supplying your Hyundai Parts and please do not feel left out if you are a Business User. We offer a huge range of competitively priced monthly rates across the Hyundai Range.

Address details:

All Electric Hyundai
110
Worcester Road
Kidderminster
DY10 1HT

Map data is calculated from the available geolocation information.

Reference number VAC001617818
Working week Monday - Friday 08.00am - 5.00pm

(40 hours per week)

Expected duration 13 months
Apprenticeship level Intermediate
Related course Hyundai Apprenticeship Programme
Salary £156.00 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).