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Hyundai Parts Advisor Apprenticeship

Job description

At Hyundai, You’ll be working within a fast-paced, challenging, environment, where you’ll be encouraged to push boundaries and challenge convention. As a global automotive manufacturer, and one of the fastest growing, you’ll have the opportunity to work within an international business environment and grow with the company.

The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Working with customers to meet their requirements and giving advice on additional parts and services
  • Matching orders against stock items and sourcing parts, while offering competitive prices
  • Working as a team and independently to reach set goals and KPIs
  • Delivering fantastic customer service while remaining efficient and focused on your tasks
  • Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
  • Managing goods in and out
  • Working with suppliers, placing orders or returns and processing paperwork accurately
  • Working to a high level of customer service at all times and remain courteous and polite to customers

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 15/02/2023

Possible start date: 20/02/2023

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Logical
  • Team working
  • Team working
  • Initiative

  • GCSE or equivalent Maths/English 4/C or above (Essential)

Level 2 Customer Service Practitioner apprenticeship standard,

Standard Training will include:

  • Nationally recognised qualifications
  • IMI level 2 Certificate in Customer Service for the Automotive Industry
  • ATA Accreditation Customer Service Advisor
  • Bespoke Hyundai certified training
  • Regular in dealer review and assessment visits
  • Functional skills if needed

Possible permanent position on the completion of the apprenticeship.

On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.

Employer information

West Riding Hyundai is a business with Family values at its core. The Journey began with our founder, Nick Wright, in the West Riding of Yorkshire in 2003. Since then Nick and his three sons have worked on building a business that our customers can trust. West Riding is a leading partner for Hyundai UK, with dealerships in Lancashire and Greater Manchester. Our Manchester, Bolton and Colne dealerships supply the best new Hyundai deals as well as Approved Used cars and all makes servicing. We aim to continue to build a business that our customers, employees and family can be proud of, by focusing on Loyalty, integrity, respect and trust.

Address details:

West Riding
NORTH VALLEY ROAD GARAGE
WINDSOR STREET
COLNE
BB8 9LJ

Map data is calculated from the available geolocation information.

Reference number VAC1000122972
Working week Monday-Friday 8.30am – 5.00pm
Total hours per week: 40
Expected duration 12 Months
Apprenticeship level Intermediate
Related course Hyundai Apprenticeship Programme
Salary £10,004.80 (Annually)

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).