Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you.
Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you. Smith Hyundai are currently seeking a Parts Advisor Apprentice to join their dealership based in Peterborough.
This is an exciting role working towards level 2 and 3 Customer Service qualification which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
- Liaising with workshop vehicle technicians for updates with vehicle repair timescales
- Liaising with customers in a professional, polite and courteous manner both face to face and via the telephone
- Ordering car parts using on-line system
- Chasing up missing or incorrect parts
- Returning any unused parts
- Working to a high level of customer service at all times
- General ad hoc duties as and when required
How to apply for this vacancy
You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.
Application deadline: 04/11/2021
Possible start date: 08/11/2021
- Excellent communication skills
- Computer literate
- Have a keen interest in and knowledge of the motor vehicle industry
- Meticulous attention to detail
- The willingness to also undertake basic duties as part of training
A*-D/9-3 GCSE in maths and English (or equivalent).
Level 2 Customer service Practitioner Standard.
You will be required to attend the Hyundai Academy Training Centre in Nottingham for your 'Block Release' Training. This will involve 4 separate 1 week blocks of training per 12 months of your apprenticeship.
Possible permanent position or move onto a Level 3 apprenticeship.
Additional questions for candidates
During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.
Do you have a good telephone manner?
Are you confident enough to speak to people via phone or face to face?
miths first represented the Hyundai franchise some 20 years ago at Newark Avenue Garage and we were delighted to be selected as the chosen partner to take the brand forward again in January 2013. A lot has changed in that 20 years most notably the range of cars Hyundai now has on offer from the award winning new generation i10 city car right up to the fantastic class leading 7 seat Santa Fe SUV, all of which come with Hyundai’s industry leading 5-year unlimited mileage warranty.
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Monday to Friday 9am - 5pm
(37.5 hours per week)
|Expected duration||16 months|
|Related course||Hyundai Apprenticeship Programme|
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).