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Hyundai Parts Apprentice

Job description

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you.

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you. Smith Hyundai are currently seeking a Parts Advisor Apprentice to join their dealership based in Peterborough.

This is an exciting role working towards level 2 and 3 Customer Service qualification which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Liaising with workshop vehicle technicians for updates with vehicle repair timescales
  • Liaising with customers in a professional, polite and courteous manner both face to face and via the telephone
  • Ordering car parts using on-line system
  • Chasing up missing or incorrect parts
  • Returning any unused parts
  • Working to a high level of customer service at all times
  • General ad hoc duties as and when required

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 04/11/2021

Possible start date: 08/11/2021

Skills required

  • Excellent communication skills
  • Computer literate
  • Have a keen interest in and knowledge of the motor vehicle industry
  • Meticulous attention to detail
  • The willingness to also undertake basic duties as part of training

Qualifications required

A*-D/9-3 GCSE in maths and English (or equivalent).

Training provided

Level 2 Customer service Practitioner Standard.

You will be required to attend the Hyundai Academy Training Centre in Nottingham for your 'Block Release' Training. This will involve 4 separate 1 week blocks of training per 12 months of your apprenticeship.

Future progression

Possible permanent position or move onto a Level 3 apprenticeship.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
Do you have a good telephone manner?

Second question
Are you confident enough to speak to people via phone or face to face?

Employer information

miths first represented the Hyundai franchise some 20 years ago at Newark Avenue Garage and we were delighted to be selected as the chosen partner to take the brand forward again in January 2013. A lot has changed in that 20 years most notably the range of cars Hyundai now has on offer from the award winning new generation i10 city car right up to the fantastic class leading 7 seat Santa Fe SUV, all of which come with Hyundai’s industry leading 5-year unlimited mileage warranty.

Address details:

Smiths Hyundai
Sturrock Way
Peterborough
PE3 8YL

Map data is calculated from the available geolocation information.

Reference number VAC001768187
Working week Monday to Friday 9am - 5pm

(37.5 hours per week)

Expected duration 16 months
Apprenticeship level Intermediate
Related course Hyundai Apprenticeship Programme
Salary £146.25 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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