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Hyundai Service Advisor Apprenticeship — Guildford

Job description

At Hyundai, You’ll be working within a fast-paced, challenging, environment, where you’ll be encouraged to push boundaries and challenge convention. As a global automotive manufacturer, and one of the fastest growing, you’ll have the opportunity to work within an international business environment, and grow with the company.

The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

Richmond Hyundai Guildford are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times
General ad hoc duties as and when required

You will also be required to complete one Saturday morning per month, from 8.00am – 12.00pm which is paid a flat rate overtime.

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 25/04/2024

Possible start date: 30/04/2024

Employer information

Founded by Managing Director Michael Nobes, and originally Richmond Hyundai in 1995, the Richmond Motor Group has seen incredible growth in a relatively short period of time, collecting many awards and accolades along the way.

Address details:

RICHMOND CARS LIMITED
Moorfield Road
Slyfield Industrial Estate
Guildford
GU1 1RU

Map data is calculated from the available geolocation information.

Reference number VAC1000235160
Working week Monday – Friday
8am – 5pm with a 30 min lunch
Total hours per week: 40
Expected duration 12 Months
Apprenticeship level Intermediate
Related course Hyundai Apprenticeship Programme
Salary £10,982.40 (Annually)

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).