Skip to main content

It looks like you have JavaScript turned off

Pretty much everything should work. But you may find some components look slightly off as a result. You can find out what JavaScript is here. If you don't have JavaScript turned off, or if something doesn't work that you think should do, please get in touch.

Kia Parts Advi­sor Apprentice

Job description

Would you like a career in the automotive industry as a Parts Advisor, working for Kia, a dynamic and exciting brand whose company ethos is 'Family like Care'? Duties will include liaising with customer, suppliers and mechanics to order car parts.

Hummingbird Motors are currently seeking a Parts Advisor Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Working with customers to meet their requirements and giving advice on additional parts and services
  • Matching orders against stock items and sourcing parts, while offering competitive prices
  • Working as a team and independently to reach set goals and KPIs
  • Delivering fantastic customer service while remaining efficient and focused on your tasks
  • Incoming and outgoing call handling, face-to-face transactions and IT-based communications
  • Managing goods in and out
  • Working with suppliers, placing orders or returns and processing paperwork accurately
  • Working to a high level of customer service at all times and remain courteous and police to customers

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 26/09/2022

Possible start date: 03/10/2022

Skills required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills

Qualifications required

  • GCSE or equivalent English C/4 (Essential)
  • GCSE or equivalent Maths C/4 (Essential)

Training provided

Level 2 Customer Service Practitioner apprenticeship standard.

Service Advisor, Intermediate Apprenticeship (1 year).

Standard training will include:

Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Kia off-the-job training including certification to 'Silver' level Service Advisor
Regular in dealer review and assessment visits
Functional skills if needed

Hummingbird Motors are currently seeking a Parts Advisor Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers

Future progression

Possible permanent position on the completion of the apprenticeship.

On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.

Employer information

Whether you’re a private motorist or a company car driver, you’ll find new Kia offers and a constantly changing stock of Kia Approved used cars.

Address details:

HUMMING BIRD MOTORS PLC
363 EDGWARE ROAD
THE HYDE
LONDON
NW9 6AF

Map data is calculated from the available geolocation information.

Reference number VAC1000072382
Working week Monday - Friday 8.30am - 5.00pm
Total hours per week: 40
Expected duration 12 Months
Apprenticeship level Intermediate
Related course Kia National Apprenticeship Programme
Salary £10,004.80 (Annually)

Wage explained

Appren­tices are paid for their nor­mal work­ing hours and train­ing that’s part of their appren­tice­ship (usu­al­ly one day per week).