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KIA Parts Advisor Apprenticeship

Motor Vehice05

Job description

Would you like a career as a Parts Advisor working for Kia, Duties include: Liaising with customer, suppliers and mechanics to order car parts. This is within a different department to a similar role being advertised.

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? Do you want to join the UK's most exciting and dynamic car brand whose company ethos is "Family-like Care"? If the answer is "yes" then the Kia Apprenticeship Programme could be the career route for you.

SG Petch are currently seeking a Parts Advisor Apprentice to join their dealership based in York. This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Ordering car parts using on-line systems
  • Chasing up missing or incorrect parts with suppliers
  • Packaging and returning any unused/unwanted parts
  • Regular communication with mechanics
  • Liaising with customers to let them know when parts have arrived
  • Inbound and outbound telephone calls
  • Advice and guidance of products
  • Drive the department forward with external sales and to maximise sales at every opportunity
  • Working to a high level of customer service at all times and remain courteous and police to customers

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 10/11/2019

Possible start date: 19/11/2019

Skills required

  • Excellent communication skills
  • Computer literate
  • Have a keen interest in and knowledge of the motor vehicle industry
  • Meticulous attention to detail
  • The willingness to also undertake basic duties as part of training
  • Mechanically minded

Qualifications required

Minimum entry requirements: maths, English Language and ICT grades A*-C (new grading 9-4) or equivalent.

Candidate requirements

The candidate must be able to travel to the workplace according to the working hours and by chosen method of transport.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Training provided

You will be required to attend the Kia Academy in Nottingham for 'block release' training. This will include 4 separate weeks of block training per year of your apprenticeship. This is funded as part of your apprenticeship and will include hotel stay, subsistence and travel.

  • Parts Advisor, Intermediate Apprenticeship - Level 2, 1 Year. Level 3, 1 Year.
  • Framework Training will include: Nationally recognised qualifications
  • IMI level 2 Diploma in Vehicle Parts Competence
  • IMI Accreditation - Parts Advisor
  • Bespoke Kia off-the-job training including certification to 'Silver' level Parts Advisor
  • Regular in-dealer review and assessment visits

Based on successful progression to Level 3 which will take a further 12 months, you will also cover Level 3 Diploma in Vehicle Parts Principles as well as the above.

Future progression

There is high potential of a permanent role with the organisation upon successful completion of your apprenticeship with room for progression. Your salary shall be reviewed throughout your apprenticeship.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
Why do you want to work in this sector?

Second question
Do you have a driving licence?

Employer information

SG Petch are a family run multi-franchise car & van dealership with branches in Darlington, Durham, Middlesbrough, Richmond and York.

Address details:

SG Petch
Jockey Lane
York
YO32 9LG

Map data is calculated from the available employer geolocation information.

Reference number VAC001577140
Working week Monday - Friday 8.30am - 5.00pm

(40 hours per week)

Expected duration 12 months
Apprenticeship level Intermediate
Related course Kia National Apprenticeship Programme
Salary £170.00 (Weekly)

Wages explained

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).