The Kia Advanced Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? Do you want to join the UK's most exciting and dynamic car brand whose company ethos is "Family-like Care"? If the answer is "yes" then the Kia Apprenticeship Programme could be the career route for you.
Drayton Motors are currently seeking a Warranty Administrator Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
- Claim and submission of warranty
- Customer contact for bookings
- Customer handling
How to apply for this vacancy
You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.
Application deadline: 15/12/2021
Possible start date: 29/12/2021
- Excellent communication skills
- Computer literate
- Have a keen interest in and knowledge of the motor vehicle industry
- Meticulous attention to detail
- The willingness to also undertake basic duties as part of training
A*-D/9-3 GCSE in maths and English (or equivalent).
Standard Training will include:
- Nationally recognised qualifications
- IMI level 2 Certificate in Customer Service for the Automotive Industry
- ATA Accreditation
- Customer Service Advisor
- Bespoke Kia off-the-job training including certification to 'Silver' level Service Advisor
- Regular in dealer review and assessment visits
- Functional skills if needed
Upon successful completion and review of your Level 2 Apprenticeship you will be re-assessed with a view to progression onto the Level 3 Apprenticeship.
Additional questions for candidates
During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.
Why do you want to become a Warranty Administrator?
Do you have a driving licence? How will you be travelling to and from the dealership?
Drayton Motors Kia is a long-standing family run dealer group operating in Boston, Louth & Grantham, Lincolnshire. The family ethos is a core value to us and we strive to be the best in customer service. We are multiple winners of the Kia Family Like Care Award which recognises what customers say about us.
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Monday - Friday 8:30am - 5:00pm
(40 hours per week)
|Expected duration||16 months|
|Related course||Kia National Apprenticeship Programme|
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).