Level 2/​Intermediate Apprenticeship Pharmacy Services Assistant

You will be fully trained during the duration of your apprenticeship to be able to carry out the following main duties, which include:

• Assist in the sale of over-the-counter medicines.
• Complete prescription receipt and collection.
• Ordering, receiving and storing pharmaceutical stock.
• Liaising with customers in all areas of sales, including specialised products providing a highly personalised approach.
• Managing stock levels, replenishing and cleaning sales areas.
• Receive and store incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages.
• Assisting future sales and maximise profits, by the analysing of seasonal trends and product selection.
• Processing payments of various kinds, using the till, including handling of credit/debit cards, cheques and accounts.
• Assisting in the reconciliation of the till at the end of each shift/or following day if requested to do so by the manager.
• Ensuring standards for quality, customer service and health and safety are met.
• Maintaining awareness of market trends and advertising, updating sales display areas.
• Dealing with sales as and when required, serve customers showing high standards of customer care at all times, providing a helpful and friendly service, in order to maximise sales.
• To utilise specialist product knowledge when required.
• To maintain a clean and tidy working environment.
• To complete compulsory training as required.
• To carry out other duties which naturally fall within the reasonable expectations of the role.