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Level 2 Pharmacy Counter Dispensing Assistant Apprenticeship


Job description

Phakeys Pharmacy, just outside Nottingham City Centre, is offering a hardworking and enthusiastic candidate an opportunity to start their career in the pharmaceutical health sciences sector as an Apprentice Dispensary Assistant.

Phakeys Pharmacy is a busy and welcoming pharmacy based on Carlton Road, just outside Nottingham City Centre. If you have a keen desire to pursue a career in the pharmaceutical sector, this is a fantastic opportunity. The post holder will work with customers on the counter and also assist the pharmacist in the dispensing of medication in the pharmacy.

Main duties include:

  • Assist in the sale of over the counter medicines
  • Complete prescription receipt and collection
  • Ordering, receiving and storing pharmaceutical stock
  • Liaising with customers in all areas of sales, including specialised products, providing a highly personalised approach
  • Managing stock levels, replenishing and cleaning sales areas
  • Receive and store incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
  • Assisting future sales and maximum profits, by the analysing of seasonal trends and product selection
  • Processing payments of various kinds, using the till, including handling of credit/debit cards, cheques and accounts
  • Assisting in the reconciliation of the till at the end of each shift/or following day if requested to do so by the manager
  • Ensuring standards for quality, customer service and health and safety are met
  • Maintaining awareness of market trends and advertising, updating sales display areas
  • Dealing with sales as and when required, serve customers showing high standards of customer care at all times, providing a helpful and friendly service in order to maximise sales
  • To utilise specialist product knowledge when required
  • To maintain a clean and tidy working environment
  • To complete compulsory training as required
  • To carry out other duties which naturally fall within the reasonable expectations of the role

This apprenticeship is work based learning, therefore you will be working at the employer’s address and will not need to attend college, except for initial assessments and Functional Skills qualifications if not exempt.

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 01/05/2020

Possible start date: 02/06/2020

Skills required

You will need to:

  • Be a good communicator
  • Be able to work accurately
  • Pay attention to detail
  • Enjoy working as part of a team

Qualifications required

  • GCSEs A*-C/grade 9/4 (or equivalent or Functional Skills equivalent) in maths & English desired or determined by Initial Assessments, working towards Level 2 if no UK qualifications or certificates held

Candidate requirements

* Please note that anyone over the age of 18 may be offered to work over 40 hours per week. *

*Please note if the successful applicant is found prior to the closing date the vacancy maybe withdrawn early.*

This apprenticeship is work based learning therefore most of the time you will be working at the employer’s address. Depending on your training you will only need to attend college in Nottingham for initial assessments, enrolment and a few other rare occasions.

Reality check:

Able to get the employers address in accordance with the working hours.

Training provided

You will need to complete the following qualifications to achieve the full framework:

  • BTEC Pharmaceutical Science Level 2
  • Diploma in Pharmacy Service Skills Level 2 QCF
  • Employer Rights and Responsibilities
  • Personal Learning and Thinking Skills
  • Functional Skills Level 1 or 2 maths if required
  • Functional Skills Level 1 or 2 English if required

Future progression

Potential of a permanent role at the end of the apprenticeship or progression onto a level 3 Dispensing Technician role, dependent upon the performance.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

Additional question
Please state what personal skills, qualities and any relevant experience that makes you a good candidate for this position.

Employer information

Phakeys Pharmacy is based on Carlton Road in Nottingham. Offering a full range of health information & in store services.

Address details:

The Pharmacy
Carlton Road

Map data is calculated from the available geolocation information.

Reference number VAC001590050
Working week Monday 9am to 6pm
Wednesday - Thursday 9.30am-6.30pm
Fri 9.30am – 6.15pm
Sat 8.45am -1.00pm

There may be some flexibility

(36.5 hours per week)

Expected duration 12 months
Apprenticeship level Intermediate
Related course Health Pharmacy Services - Intermediate Apprenticeship (Level 2)
Salary £142.35 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).