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Medical Secretary Apprentice

Job description

We are looking to recruit an apprentice to provide a high standard of general secretarial support to the Doctors, Practice Manager and other health care professionals including audio typing skills along with administrative tasks. Always acting in a professional, efficient and courteous manner to patients, staff and other outside agencies.

Duties and Responsibilities:

  • Type letters, reports and other documents as required by the doctors, practice and business manager and other team members, via transcription and copy typing
  • Liaise with hospital and community departments regarding patient care, appointments, etc, incorporating ERS (electronic referral system)
  • To receive incoming and initiate outgoing telephone calls to facilitate appropriate communications with others, taking messages and dealing with appropriate queries
  • Take minutes of the weekly practice meeting, produce minutes and circulate to the attendees
  • Maintain referrals database
  • Action tasks as required
  • Maintain Practice Documents on computer system
  • Monitor progress of 2 week cancer referrals
  • Participate in providing holiday/sickness cover for secretary duties as required
  • Read code all clinical letters and referrals
  • Recording and invoicing of cremation 4 forms
  • Emailing in a timely manner of Coroner's reports and MCCD to the Death Registrar. Cremation 4 form if appropriate
  • Franking of post and taking to the Post Office
  • Monitor and action Net Account and personal NHS email as required
  • Assist/guide GP trainees with referral pathways
  • Open and distribute the incoming Royal Mail post
  • Any other reasonable duties that may be required from time-to-time

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 01/10/2021

Possible start date: 02/10/2021

Skills required

  • Microsoft office proficient (including Excel and Word)
  • Excellent communication skills (written and verbal)
  • Ability to work on own initiative
  • Very strong eye for detail and accuracy
  • Smart, personable, confident with a professional manner

Qualifications required

A*-C/9-4 in maths and English or equivalent at GCSE desirable but not essential.

Candidate requirements

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Training provided

Business Administrator Standard Level 3 - https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Functional Skills level 1/2 Please click on the link above for more information regarding.

End Point Assessment.

Future progression

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Additional questions for candidates

During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.

First question
Why did you apply for this role?

Second question
How will you be travelling to and from the work place? Have you checked the journey?

Employer information

The County Practice serves almost 12,737 patients living within Syston and its surrounding villages to include: Queniborough, Barkby, East Goscote, Cossington, Rearsby, Thrussington, Ratcliffe-on-the-Wreake, Hoby, Rotherby, Frisby-on-the-Wreake, Gaddesby, Ashby Folville, Barsby, South Croxton, Beeby, Keyham, Hungarton, Lowesby, Barkby Thorpe (Old Village).

Address details:

Syston Health Centre
The County Practice
Syston
Leicestershire
LE7 2EQ

Map data is calculated from the available geolocation information.

Reference number VAC001718818
Working week Monday - Friday 9am - 5pm

(37.5 hours per week)

Expected duration 18 months
Apprenticeship level Advanced
Related course Business Administrator - Advanced Apprenticeship (Level 3)
Salary £168.75 (Weekly)

Wage explained

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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