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Sea­son­al Depart­ment Assis­tant Apprentice

Job description

Brookfield’s Garden Centre is seeking Retail Assistants for its Outdoor Living and Christmas department. These are interesting and varied roles, focusing on outdoor living products such as Garden Furniture, Barbecues / accessories and Christmas.

The role includes:

Customer Service:

  • Provide excellent levels of customer service
  • Ensure customers have the best shopping experience
  • Till cover when required


  • Contribute towards ensuring department sales targets are achieved
  • Excellent product knowledge in order to advise and answer customer queries

Visual Merchandising:

  • Encourage customers to make purchases through visual presentation of stock
  • Keep the store in great shape and looking its best
  • Keep stock clean and presentable at all times

Previous retail experience is preferred but not essential. What’s more important to us is that you’re passionate about working with our customers and enjoy sharing knowledge with others.

  • A flexible team player, who is energetic, enthusiastic and dynamic
  • Excellent customer service skills and a friendly personality
  • Professional, responsible and well-presented
  • Excellent time management skills
  • Great communication skills

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 03/10/2022

Possible start date: 07/10/2022

Skills required

  • Communication skills
  • Team working
  • Team working
  • Punctual at all times
  • Confident

Qualifications required

  • GCSE or equivalent Maths and English 9-3/ A*-D (Desired)

Training provided

Customer Service Practitioner Level 2:

  • Functional Skills English and maths (Level 1 or Level 2 is required)
  • Day release - One day per week to Nottingham College
  • 15-18-month duration

Please note that as this is an apprenticeship standard you will be required to sit an end point assessment. Please refer to above link for more information.

Future progression

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Employer information

We’re proud to be Nottingham’s premier independent family-owned garden centre. Located on Mapperley Plains, just a few miles from the centre of Nottingham. We’ve become a popular destination thanks to our fantastic range of plants, tools and gardening essentials. You can enjoy browsing our brilliant selection of sweet and savoury treats in the food hall; find the perfect gift in our home department; check out our latest clothing collections and discover our new range of Toys. Get inspired by our lovely new outdoor living area where you’ll find our brilliant range of luxury garden furniture. Whilst in-store don’t forget to stop by our. Pets & Aquatics centre or stay for a light bite in Arthur’s Eatery.

Address details:

Brookfields Garden Centre

Map data is calculated from the available geolocation information.

Reference number VAC1000088184
Working week 9.00am - 5.30pm - 5 days a week in total, including one weekend day, days to be confirmed.
Total hours per week: 40
Expected duration 15 Months
Apprenticeship level Intermediate
Related course Customer Service Practitioner - Intermediate Apprenticeship (Level 2)
Salary £10,004.80 (Annually)

Wage explained

Appren­tices are paid for their nor­mal work­ing hours and train­ing that’s part of their appren­tice­ship (usu­al­ly one day per week).