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Contacting my teachers

Getin Touch

It’s important to keep in touch with your tutor, and they will be contacting you regularly to help keep your studies on track and answer any questions you might have. If you need to contact your tutor, you can find their contact details listed at the top of your Interact page.

Using Interact, you can also message your tutor directly and collaborate with your fellow students using the ‘forum’ function.

Whilst we may collaborate with you online, or have live discussions, at present we do not facilitate video chats with your tutor. But don’t worry they will still be teaching you and you can still contact them for help and advice.

You may take part in some live teaching sessions where staff use their webcam to deliver a session for their students. During these sessions you should disable your own web cam if you have one, but you can enable the microphone if you are in a session where questions can be asked. Before taking part in any sessions like this it is important to make sure you have agreed to the Online Safety and Behaviour Contract on StudentNet, which your tutor can explain to you.

In some cases, it may be appropriate to use the webcam function to talk to an Achievement Coach. If you would like to do this, discuss this with them first and make sure that you are in a neutral setting, so anyone viewing wouldn’t be able to identify any personal details or view any personal items. More details are in the Online Safety and Behaviour Contract.