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Hospitality Team Member - Intermediate Apprenticeship (Level 2)

Hospitality Catering10

Apprenticeship outline

If you would like to work in the hospitality industry in either accommodation, food and drink service or in the retail industry then this could be just the apprenticeship for you.

You will learn:

  • Customer service principles, including customer satisfaction and meeting expectations
  • Business knowledge such as achieving targets, handling payments and stock, and unique selling points
  • Communicating with customers
  • Personal conduct
  • Team working, including leadership and supporting team members
  • Specialist skills: alcoholic drinks, barista, concierge and guest, conference and events, food and drink, food production, house-keeping, reception or reservations
  • Health and safety law, standards and regulations relevant to hospitality

How to apply for this apprenticeship

You can register your interest in an Apprenticeship by emailing your CV to business@nottinghamcollege.ac.uk.

Want to find out more first?

Call the Business Engagement Team on 0115 945 7260

Download a guide Get in touch
Study location Clarendon Pelham Avenue, Nottingham, NG5 1AL
Attendance

Day Release

Start date

You can start this Apprenticeship at any time of the year.

Framework/standard
  • Level 2 Apprenticeship in Hospitality Services, incorporating:


    • NVQ Level 2 Diploma in Hospitality Services
    • Level 2 Certificate in Hospitality and Catering Principles
Duration

12 months

Level Level 2
Entry requirements
  • You will need to be employed for a minimum of 30 hours per week in a relevant job but we can assist you in finding a placement.
  • You will also need GCSEs at grades A* to D/9 to 3 or equivalent in English Language and Maths, however some employers may require additional qualifications depending on the role.

Adults who are aged 19+ with appropriate industry experience but without the necessary qualifications are welcome to apply.

All applicants will be required to undertake an assessment in English and maths prior to enrolling.

Assessment

You will develop an electronic portfolio of evidence against the requirements of the qualification. Evidence can be generated by observation of your workplace, witness testimonies, case studies or personal accounts of events. Online tests may be used to confirm your knowledge and understanding as well as an End Point Assessment.

Progression
  • Full-time employment
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