It looks like you have JavaScript turned off

Pretty much everything should work. But you may find some components look slightly off as a result. You can find out what JavaScript is here. If you don't have JavaScript turned off, or if something doesn't work that you think should do, please get in touch.

Customer Care and Basic Restaurant Skills - Part-time

Hospitality Catering02

Course outline

The course includes:

  • Introduction to the restaurant
  • Health and food safety
  • Customer care techniques
  • Understanding menus
  • Food and drink matching
  • Table laying
  • Professional napkin folding
  • Plate service skills
  • Basic silver service skills

How to enrol onto this course

You can enrol on this course by telephone or in person. Click below to find out how!

Want to find out more first?

Get in touch by hitting the button below and filling out our enquiry form.

Download a guide Get in touch
Location Date / time Fees / reductions


The Lace Market

Date / time:

Start: 20th May 2019

End: 17th June 2019

Time: 9:00 AM - 12:30 PM

Day: Monday

Fees / reductions:

Tuition fee: £199

Tuition fees will be waived if you are unemployed and in receipt of certain benefits. If you are employed, please contact us, as you may still be entitled to a fee reduction.

Course code: C028687 / Q028688


College Certificate


7 weeks

Level Other
Entry requirements

There are no formal entry requirements but you must have an interest in customer service techniques and restaurant work. You must be aged 19+.

Teaching & assessment

Tutors will give verbal feedback throughout the course.


You can progress to the Entry 3 Certificate in Introduction to Hospitality course.

Email this course information

Use the form below to email this course information directly to your inbox for future reference.


The information submitted through this form will be handled in accordance with our Privacy Policy.

Pre-16 and Schools Awards Evening


Read more

Dance students moved by masterclass


Read more

Mental health commitment by Nottingham College


Read more