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Introduction to Working in Retail — Part-time

Course outline

This course is for current ESOL students studying at Entry 3 and above and focusses on the basic skills of retailing and is suitable for anyone looking for employment and want to gain the skills needed in the retail industry.

Retailing encompasses the business activities involved in selling goods and services to consumers for personal, family or household use. The emphasis is on the practical application of the theory, and case studies.

On this course, students will learn:

  • How to develop good communication skills.
  • Being knowledgeable of company’s policies.
  • The duties/task of a retail assistant.
  • How to carry out consults with customers.
  • How to apply for a retail assistant jobs.

How to apply for this course

Apply now and if you need to pay any course fees, or provide evidence if you wish to claim a fee reduction, we will contact you to let you know how to do this.

For help on completing the online application form, please see our useful apply online guide here.

No courses dates were found, it is currently not possible to apply for this course.

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Course dates / times

We're currently finalising start dates for this course and more information will be available soon. To stay up to date with the latest course information register your details below and we’ll notify you when more information is available.

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Level Entry Level
Entry requirements

This course is delivered by an ESOL tutor, and is targeted at current ESOL students studying at Entry 3 and above.

Teaching & assessment

Tutors will give regular verbal and written feedback. You will be required to complete a short workbook and encouraged to set your own personal targets as part of this course.


The course tutor can discuss appropriate opportunities if you wish to further your learning in this subject area. Information will be made available about other course opportunities at Nottingham College. You will have the opportunity to access external Careers Guidance to aid your next steps.