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ICT Systems Support (Level 3) - Full-time

Course outline

This course is perfect if you want to gain hands on skills to work in the field of IT support.

Examples of units you may study include:

  • Customer Support Provision for the ICT Professional
  • Networking principles
  • Maintain ICT equipment and systems
  • Principles of ICT systems and data security
  • ICT systems and network management
  • ICT repair centre procedure
  • Creative Problem Solving

You will use a range of techniques to diagnose and repair computer systems and networks to meet an organisation’s needs.

As part of your studies one day a week you will be working with the work experience team to help gain placements over the course of your study. Initially this will be online as they work with you to find a placement linked to your studies. This will help build your skills, confidence and insights into the area of work as a future career. Alongside this you will build your CV and it will help towards your digital portfolio. This will help your next steps when applying to University or into industry.

How to apply for this course

Apply online now to start this course in 2022/23.

Want to find out more first?

Get in touch by hitting the button below and filling out our enquiry form.

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Location Date
111 Canal Street
Nottingham
NG1 7HB

Start: 5th September 2022

Course code: C026683 / Q026684

Qualification

City & Guilds Level 3 Diploma in ICT Systems Support

Duration

1 year

Level Level 3
Entry requirements

You'll need:

  • 5 GCSEs at Grade 9-4/A*-C, including English Language and Maths - both of these must be at Grade 9-4/A*-C; or
  • A relevant Level 2 vocational qualification plus English Language and Maths at GCSE Grade 9-4/A*-C

Functional Skills Level 2 will be accepted as an equivalent to GCSE Grade 9-4/A*-C.

Assessment

End of unit controlled assessments.

Progression

Choose to follow with progression to Level 4 Diploma in ICT, CompTIA A+, CISCO, Access to Computing or an Apprenticeship.

You can also choose employment in network installation and maintenance, IT helpdesk support and IT technician posts.

Additional information

Students aged 16-18 don't have to pay tuition fees.

If you are aged 19 or over you may still be eligible for funding. Check out our Financial Help pages to find out more!

If you are an EU/EEA or Swiss National, please visit our EU Settled Status scheme page for more information.

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