This course is perfect if you’d like an advanced qualification and lots of practical experience to help towards a more senior role.
You’ll learn about the role of technical support in the workplace, with units including:
- Project management
- Systems development
- Local Area Networking technologies
- Networking infrastructure
- Configuring Windows systems
- Installing and configuring a server.
These will be supported by units on a range of employability and business skills, such as effective communication and project management.
You can expect a professional course that is largely practical, with industry-standard IT equipment.
111 Canal Street
Start: 7th September 2020
Course code: C000425 / Q002324
City & Guilds Level 4 Professional Diploma ICT Systems and Principles for IT Professionals
You’ll need a relevant full Level 3 qualification, including GCSE English Language and Maths at grades 9–4/A*–C. Functional Skills Level 2 can be used as equivalent to GCSE grade 4/C.
This course will be assessed by completing a number of practical assignments graded at Pass, Merit or Distinction.
Choose to follow with a university-level course such as our HND in Software Development, or move into a career such as end user support, helpdesk support, IT support, network administration or in IT maintenance.
Students aged 16-18 don't have to pay tuition fees. If you are aged 19 or over, check out our Financial Help page for information on fees and funding!
"The course was extremely rewarding, the tutoring and support were second to none. The course greatly helped me as a springboard to a career in IT."
“After completing this course, I felt I was given the tools needed to work within the IT industry. It gives you practical knowledge and great groundwork for obtaining a good IT position”
"A great tutor that can prepare you for life, can plant a seed that allows you to progress further than you ever imagined!"