This is a customer-facing role with responsibility for providing the administrative support needed to secure successful property sales. Junior Estate Agents may work in different areas of estate agency, i.e. sales, auctioneering and commercial property.
In all cases, they will be required to understand and comply with contractual, statutory and legal restrictions, and client confidentiality. They will be working under supervision within the wider organisation.
The work is varied and typical roles will include: data registration, producing window adverts, arranging and booking viewings, accompanying colleagues on site visits to various properties, selling additional services, collecting keys, carrying out basic property research, including marketing procedures through portals, websites and various databases.
Additionally the Junior Estate Agent would prepare floor plans of a property, following the measuring code of practice and also assist with the provision of sales particulars. This would include how to take and produce photographs for individual properties.
As part of the sales process, apprentices would need to know how to conduct viewings and receive a formal offer made from a purchaser and the policies and procedures concerned with processing this. The Junior Estate Agent will work closely with colleagues to explore solutions to problems and improvements to working patterns. They will take responsibility for the quality, accuracy and planning of their own work.
The Junior Estate Agent will be able to acquire the fundamental skills for the commercial and residential property sales industry.
This in turn will give them the capability for further career progression on completion of the apprenticeship. This career progression can be either with their existing employer or within the industry in general. It will also enhance their ability to undertake further qualifications.
The apprenticeship covers:
- Marketing Advice
- Construction and Defects
- Methods of Sale
- Organisational Awareness
- Time Management
- Team Building
- Fee Earning
- Tools and Equipment
- Customer Care
- Public Relations
- Personal Commitment
You can start this Apprenticeship at any time of the year.
Junior Estate Agent - Level 2 Standard
You will need to be employed for a minimum of 30 hours per week in a relevant job but we can assist you in finding a placement.
You will also need 5 GCSEs at grades 9–3 (A*–D), including English Language and maths – one of English Language or maths must be grade 9–4 (A*–C). Functional Skills Level 1 can be used as equivalent to GCSE grade 3 (D) and Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above. Apprentices without Level 1 English and maths will need to achieve this level prior to taking the end-point assessment
Adults who are aged 19+ with appropriate industry experience but without the necessary qualifications are welcome to apply.
All applicants will be required to undertake an assessment in English and maths prior to enrolling.
Each unit is continually assessed. You will present evidence of competence through practical assessments and the production of a personal portfolio. A behavioural log will be assessed by your employer and you will complete an End Point Assessment in the final 3 months of your study.
Apprentices who successfully complete this apprenticeship may be eligible to apply for student membership of the NAEA Property mark (now incorporating the professional bodies formerly known as National Association of Estate Agents, Institute of Commercial and Business Agents and National Association of Valuers and Auctioneers).