Customer Service Advisor Apprentice
Job description
Do you want a dynamic and exciting career in the automotive industry? Steer Automotive is offering a fantastic opportunity for a Customer Service Advisor to join their busy bodyshop. Learning how to communicate effectively with customers in the automotive industry using management systems and face to face dealings.
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? The programme covers the technical and practical needs for today’s motor vehicle retail customer service industry. You will cover:
• Understanding customer service within the automotive industry
• Understanding how to communicate effectively with customers in the automotive industry
• Understanding how to deliver reliable customer service within the automotive industry
• Understanding how to use dealer management systems (DMS) relevant to the automotive industry
• Understanding how to recognise and deal with queries, requests and problems in the automotive industry
• Understanding how to develop customer service relationships in the automotive industry
How to apply for this vacancy
You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.
Application deadline: 06/05/2024
Possible start date: 13/05/2024
Employer information
Steer is the UK’s leading automotive repair business, with 113 locations and over 2,300 expert colleagues, repairing over 100,000 vehicles a year.
Address details:
Boundary Industrial Estate, Stafford Road
Wolverhampton
WV10 7EL
Map data is calculated from the available geolocation information.
| Reference number | VAC1000241214 |
|---|---|
| Working week |
Monday – Friday - 8:30am – 5pm Total hours per week: 40 |
| Expected duration | 15 Months |
| Apprenticeship level | Intermediate |
| Related course | Steer Automotive Group Apprenticeships |
| Salary | £13,312.00 (Annually) |