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Jamie — IT Tech­ni­cal apprenticeship

Landscape Photograph

I can’t thank every­one enough with all the sup­port I have got. 

Jamie — IT Tech­ni­cal apprentice

32-year-old Jamie is on an IT Tech­ni­cal appren­tice­ship at Not­ting­ham City Coun­cil with Not­ting­ham College.

In 2019 Jamie was work­ing in admin for a small com­pa­ny that sad­ly had to make redun­dan­cies. Hav­ing been made redun­dant, Jamie start­ed look­ing for a new job. 

He found an appren­tice­ship vacan­cy at Not­ting­ham City Coun­cil with Not­ting­ham Col­lege adver­tised online. He want­ed to devel­op his skills and work at the same time, so he went for it! 

He is going from strength to strength in his new career path. 

Why did you apply for this apprenticeship?

I had pre­vi­ous­ly worked in the admin­is­tra­tion sec­tor and I want­ed a change of pace. IT has always been some­thing I’ve enjoyed, and I want­ed to get into the career sec­tor of an IT technician. 

Luck­i­ly I saw a post­ing on Not​ting​hamjobs​.com and applied for the appren­tice­ship posi­tion. I instant­ly fell in love with the role and since then I have loved being in Schools IT and work­ing with all of my colleagues.”

What does your apprenticeship involve?

I work for Not­ting­ham City’s Schools IT. I help the team on a dai­ly basis with a vari­ety of dif­fer­ent aspects of IT. For exam­ple, I’ve been help­ing the team do pass­word resets for teach­ers and mem­bers of the Government.

I’ve also helped teach­ers with any sys­tem errors that come up and helped them free up space by con­vert­ing files, by access­ing their com­put­ers remotely.

Each morn­ing I make sure that all sys­tem checks are made to ensure that my col­leagues can get on with their jobs. 

The way we work is a bit dif­fer­ent at the moment due to COVID-19, but in the future I will also get the chance to do more hands-on work. That will be things like upgrad­ing sys­tems, plus reimag­ing and updat­ing the sys­tems bios. ”

Did you get any support from Nottingham College?

Staff at Not­ting­ham Col­lege sup­port­ed me through my enrol­ment. With my Assessor’s help I have near­ly com­plet­ed my col­lege course now. 

I can’t thank every­one enough with all the sup­port I have got.”

Would you recommend an apprenticeship to people of all ages?

I am 32 years old, and per­son­al­ly I believe you can become a learn­er at any age! If you are will­ing to learn and want to devel­op new skills, I would high­ly rec­om­mend apply­ing for an apprenticeship. 

With my cur­rent appren­tice­ship, I work close­ly with all my col­leagues in the coun­cil. They have made me feel real­ly wel­come in the organisation. 

With every­one’s help and sup­port, includ­ing my man­ag­er, Richard Phillips, I feel con­fi­dent that my skills have grown further.”

Why do you love IT?

I have always enjoyed IT, right from when I was very young. From video games to tech­nol­o­gy shows, and even vis­it­ing com­put­er stores, it’s always been a pas­sion of mine.

I think IT and work­ing from home go very well togeth­er. If you have the knowl­edge and expe­ri­ence to com­plete a job from home, then there is no stop­ping you!

In terms of the future, I rec­om­mend that every­one learns a basic under­stand­ing of IT

In this day and age, I think the major­i­ty of things are now done on a smart­phone or a com­put­er, so it’s a great chance to update your skills and poten­tial­ly learn a lot more too.”