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Customer Service Apprentice

Job description

We require a committed and organised individual who is enthusiastic to work as part of a team in a busy, customer-service role.

This is an exciting role with first-class training and outstanding long-term career prospects.

Duties include booking customer vehicles in for maintenance and/or repairs and liaising with the workshop team to schedule the workload.

Role and Responsibilities:

  • Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
  • Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls
  • Liaising with the workshop
  • Sales department to ensure customers vehicles are ready on time

How to apply for this vacancy

You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy please contact us on 0115 945 7260 or email the apprenticeship team.

Application deadline: 22/04/2024

Possible start date: 06/05/2024

Employer information

MB Centre Ltd is Nottingham’s largest and most experienced Mercedes Benz specialist, offering dealer level service and facilities at a fraction of main dealer prices.

Address details:

Unit 4, White City Trading Estate
Little Tennis Street, Colwick

Map data is calculated from the available geolocation information.

Reference number VAC1000221224
Working week Monday – Friday, 8.30am - 5.00pm with a 30 min lunch.
Total hours per week: 40
Expected duration 12 Months
Apprenticeship level Intermediate
Related course Automotive Customer Service Practitioner - Intermediate Apprenticeship (Level 2)
Salary £13,312.00 (Annually)

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).