Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. You will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.
Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet. You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/ or after those activities in line with their care plan.
You will also carry out non-clinical duties and, depending on where you work, this could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity.
You will be able to address straightforward problems in your day to day work, reporting concerns and changes to the appropriate person in a timely manner HCSWs work in a range of healthcare settings and your team may include workers from both health and social care.
You will report to a registered healthcare practitioner who will directly or indirectly supervise your work.
Responsibilities and duty of the role
You will be able to work effectively as part of a team. You will always act within the limits of your competence, knowing who to ask for help and support if you are not sure. You will work within agreed ways of working, following the relevant standards, policies and protocols used in your workplace including the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England.
During the first part of this apprenticeship you will be supported to achieve the Care Certificate which forms part of your induction and covers the fundamental skills needed to provide quality care.
You can start this Apprenticeship at any time of the year.
Healthcare Support Worker - Level 2 Standard
15 - 18 months
You will need to be employed for a minimum of 30 hours per week in a relevant job but we can assist you in finding a placement
You will also need GCSEs at grades 9–3 (A*–D), including English Language and Maths – one of English Language or Maths must be grade 9–4 (A*–C). Functional Skills Level 1 can be used as equivalent to GCSE grade 3 (D) and Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above. Apprentices without Level 1 English and maths will need to achieve this level prior to taking the end-point assessment.
Adults who are aged 19+ with appropriate industry experience but without the necessary qualifications are welcome to apply.
All applicants will be required to undertake an assessment in English and maths prior to enrolling.
You will develop an electronic portfolio of evidence against the requirements of the qualification. Evidence can be generated by observation of your workplace, witness testimonies, case studies or personal accounts of events. Online tests may be used to confirm your knowledge and understanding as well as an End Point Assessment.