Skip to main content

It looks like you have JavaScript turned off

Pretty much everything should work. But you may find some components look slightly off as a result. You can find out what JavaScript is here. If you don't have JavaScript turned off, or if something doesn't work that you think should do, please get in touch.

Terms and Condition

As a train­ing provider of up-and-com­ing hair­dressers, beau­ty ther­a­pists and nail tech­ni­cians, we real­ly appre­ci­ate your business.

Before book­ing your appoint­ment, please take a moment to read our Terms and Conditions. 

General terms

  • The approx­i­mate times of treat­ments are as accu­rate as pos­si­ble, how­ev­er please bear in mind that all treat­ments are per­formed in a train­ing envi­ron­ment. You may find that your treat­ment takes longer than in a com­mer­cial salon and times will vary from stu­dent to student.
  • Some of our treat­ments and ser­vices are only avail­able at cer­tain times of the year. Please call before book­ing to make sure your desired treat­ment or ser­vice is available. 
  • A full con­sul­ta­tion is giv­en pri­or to any treat­ment or ser­vice. This allows us to use the right prod­ucts and ensure we achieve the desired out­come of your treat­ment or service. 


Your cus­tom allows our stu­dents to pre­pare for the world of work and flour­ish in their cho­sen careers. Inform­ing us of a can­cel­la­tion allows us to resched­ule our stu­dents’ learn­ing that day.

  • If you wish to can­cel you appoint­ment please call our recep­tion desk a min­i­mum of 24 hours before your sched­uled appoint­ment time. 
  • Can­cel­la­tion of an appoint­ment less than 24 hours before your sched­uled appoint­ment time, or fail­ure to attend a sched­uled appoint­ment, may incur a charge. 

Health and Safety

  • A skin test is required 48 hours pri­or to any tint­ing or hair colour ser­vice. Please phone ahead to book.
  • Treat­ments are under­tak­en at the ther­a­pists’ dis­cre­tion. If, for health and safe­ty or med­ical rea­sons, your ther­a­pist con­sid­ers a treat­ment unsuit­able for you, it will not be giv­en. If appro­pri­ate, alter­na­tives will be rec­om­mend­ed. No refund will be avail­able for treat­ments that can­not be performed. 

Under 16s

  • We are unable to per­form beau­ty treat­ments or hair colour treat­ments on any­one under 16 years of age.
  • Hair­dress­ing clients who are under 16 years of age must be accom­pa­nied by a par­ent or guardian. 
  • Beau­ty ther­a­py clients who are 16 – 18 years of age are lim­it­ed to the type of treat­ments avail­able and must obtain con­sent from a par­ent or guardian for the treat­ment to take place. 

For health and safe­ty rea­sons, we request chil­dren are care­ful­ly super­vised by a par­ent or guardian in the salon’s recep­tion area dur­ing your appoint­ment. Salon staff are not able to assist with the super­vi­sion of chil­dren dur­ing your appointment.