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A construction support technician provides essential support to construction teams by managing project information, facilitating communication, and ensuring compliance with safety and regulatory requirements. They work both in the office and on-site, using digital tools and software to manage project data, documents, and progress. 

If this is who you are looking for, we can help recruit and train an apprentice. They will come to us on a day release basis and we can support them not only when they are with us but also while they are in the workplace.

Key information

Key information about this apprenticeship programme, with the main details like the level, duration and industry/sector. Full details about this standard can be found on the Skills England website.

  • Level: 3 (Advanced)
  • Duration: 27 months
  • Training location: Basford
  • Mode of Attendance: Day release
  • Industry/sector: Construction and the built environment
  • Maximum funding available: £11,000.00
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Apprenticeship overview

Working in an office or on a construction site.

The key skills, knowledge, behaviours and duties that will be carried out by the apprentice as part of this apprenticeship.

  • Apply and integrate appropriate mathematical and technical knowledge in the completion of built environment site and/or office processes to contribute to the coordination of construction projects.
  • Comply with health and safety regulations and procedures. Identify and document risks and hazards. Apply statutory and company environmental and safe working practices. Produce construction project risk assessment and method statements.
  • Communicate verbally to internal and external stakeholders using a range of techniques in line with company policies.
  • Interpret and abstract contract documentation to develop site solutions.
  • Apply digital construction processes to produce resource lists from tender and contract documentation.
  • The use of project tendering, measurement and costing systems to assist with the planning of schedules of work and to provide early warning of problems for all contract phases on site.
  • Plan, carry out and manage own work in line with management requirements, assessing tasks, scheduling work, achieving deadlines, reviewing performance and keeping records of work undertaken.
  • Apply sustainable principles and low carbon processes in order to implement site environmental solutions.
  • Use information technology. For example, for document creation, communication, and information management. Comply with GDPR and cyber security.
  • Plan and undertake continued professional development (CPD) to maintain and enhance competence in their own area of practice.
  • Communicate in written form to internal and external stakeholders using a range of techniques and reporting mechanisms in line with company policies, using construction and built environment terminology.

Further information

  • Buying and procurement technician
  • Contracting quantity surveying technician
  • Contracting site technician
  • Estimating technician
  • General construction contracting operations technician
  • Planning technician

This occupation is found in and throughout the construction and built environment sector, including construction contracting and associated supply chain subcontractors. Construction Contracting Operations Technicians operate in a range of settings including estimating, planning, buying, site, quantity surveying and design and build roles. Site and office environments include industrial, commercial, residential, refurbishment, heritage, retail and public sector projects. They may be employed by large contracting organisations such as major national housebuilding contractors and civil engineering contractors, as well as a significant number of small and medium sized contractors and subcontractors such as building services companies, insulation contractors, groundworkers, roofing companies, plasterers and decorators together with a host of other specialised construction areas.

The broad purpose of the occupation is working in an exciting and dynamic environment which could be in an office or on a construction site at the heart of the contracting organisations including versatile activities using digital processes and systems to secure future projects and to enable progress and completion of actual construction sites. Technicians within this specific career area are engaged to interpret, analyse, contribute and directly assist construction contracting professionals working with a wide range of project resources and documentation regularly interacting with internal and external customers.

Technicians will also develop a range of highly transferable knowledge, skills and behaviours that can be applied across a range of large and small construction companies and in associated contracting job roles including public and private sector work. In their daily work, an employee in this occupation interacts with professional and technical teams across different parts of the organisation, potentially on a range of sites or in an office environment. They will liaise with external organisations either through site or office communications due to the need to ensure built environment activities and services are progressed at the right time, to high quality standards, with accurate designs and at competitive rates. Interaction also includes working with other construction contracting operations technicians in areas that include estimating, planning, buying, site, quantity surveying and design and build because their respective processes interact with each other during the whole life cycle of a construction project.

An employee in this occupation will be responsible for supporting construction contracting teams with the inputting and progression of digital project information linked to resources using industry standard and specialist software in office and site environments. They will develop key information and enhance timely interaction with professional site and technical teams from internal and external organisations, linked to projects either at development, construction or maintenance phases.

Effectively recognising site hazards and safe working practices with thorough knowledge of relevant health, safety and environmental legislation to ensure compliance with company site procedures and processes. They will be able to analyse, extract and produce a variety of contract and project documents that will enable the effective operation and progression of construction contracting activities. They will ensure timely communication linked to the progress and completion of all tasks that they are set with a clear mandate to identify any issues as and when they arise; wherever possible resolving those issues using their own initiative.

Hire an apprentice today!

Are you interested in this apprenticeship for your business or company? Get in touch with our dedicated Business Development Manager for this industry/sector to find out more. Alternatively, you can fill out our employer interest form below and we'll get back to you.

Rebecca Powditch

Rebecca Powditch

Employer Partnerships Advisor

Call Rebecca Powditch on: 07971109856

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Information provided for this apprenticeship programme is sourced from the Skills England formerly the Institute for Apprenticeships and Technical Education (IfATE). For the information authored by Skills England, this was last modified on 29th June 2023.