Read the latest information and advice on the Coronavirus (COVID-19) — Latest information

Close

It looks like you have JavaScript turned off

Pretty much everything should work. But you may find some components look slightly off as a result. You can find out what JavaScript is here. If you don't have JavaScript turned off, or if something doesn't work that you think should do, please get in touch.

ICT Systems Support (Level 2) - Full-time

Computing04

Course outline

This course is perfect if you are on the path towards building a career in computer technical support. You’ll learn a range of units including:

  • Customer Support Provision (Core unit)
  • Principles of ICT Systems and Data Security
  • Install and Configure ICT Equipment and Operating Systems
  • Install
  • Configure and Maintain Software and Install
  • Configure and Test ICT Networks

You can expect a largely practical course with lots of hands-on computer work. You’ll have a fuller understanding and knowledge of technical support in the workplace and will develop the knowledge, understanding and skills necessary to undertake this role.

This course is based at the City Campus (Maid Marian Way).

How to apply for this course

Hit the button to apply online!

Want to find out more first?

Get in touch by hitting the button below and filling out our enquiry form.

Download a guide Browse careers Get in touch
Location Date
Location to be confirmed
Due to the COVID-19 crisis this course will start at another college campus and may move to the City Hub later in the year.

Start: 14th September 2020

Course code: C032365 / Q032366

Qualification

City & Guilds Level 2 Diploma in ICT Systems Support

Duration

1 year

Level Level 2
Entry requirements

You’ll need 4 GCSEs at Grade 9-3 (A*-D), including English Language and maths – one of English Language or maths must be grade 9-4 (A*-C) (Functional Skills L1 can be used as equivalent to GCSE Grade 3 (D) and Functional Skills L2 can be used as equivalent to GCSE Grade 4 (C) or above.

Progression

Choose to follow with BTEC Level 3 Diploma in IT (Networking and System Support) or a City & Guilds Level 3 Diploma in ICT Systems Support.

Related courses

Lewis joins international artists for special London exhibition

25/09/2020

Read more

Thomas’s VE Day photo wins top competition

18/09/2020

Read more

Keeping our students safe on work placement

17/09/2020

Read more