Vacancy details
- Reference Number
- VAC2000021151
- Closing Date
- Friday 10th April 2026
- Level
- Advanced (Level 3)
- Duration
- 1 Year 6 Months
- Planned Start Date
- Saturday 11th April 2026
-
Salary
- £15,645.50 a year
- Related Course
- Business Administrator - Advanced Apprenticeship (Level 3)
- Apprenticeship Area
- Business and administration
- Training Course
- Business administrator (level 3)
- Apprenticeship Standard
- Business administrator
Job description
TrophyMaster are looking for an apprentice administration assistant to join their growing business. This is a unique opportunity working as part of a small team in a successful e-commerce business located on Wilford Lane in West Bridgford (near Trent Bridge), supplying seam sealing tapes, personalised trophies, medals, and awards.
- Receive stock deliveries from suppliers (usually via carriers).
- Check deliveries for missing or damaged items and create exception reports.
- Compare deliveries with purchase orders and allocate items to customer orders.
- Download customer orders from EKM and Amazon and enter them into the company system.
- Communicate with customers via email and phone.
- Place purchase orders with suppliers and track their progress.
- Receive and check stock against purchase orders.
- Pick and prepare stock items for customer orders and send them to the engraving section.
- Help repack goods after engraving, ready for dispatch.
- Prepare seam tape stock for dispatch to the Amazon warehouse.
- Arrange order dispatch via Royal Mail or DPD (daily collections).
- Contact customers when orders are ready for collection.
- Take credit card payments at collection using the company’s portable terminal.
- File completed customer orders and correspondence.
- Keep the stock room, engraving room, and collection areas tidy and organised.
Vacancy information
Monday to Thursday 8.30am to 5:00pm (7½ hrs per day).
Friday 8.30am to 3:45pm (6¼ hrs)
Lunch 1 hour (staggered).
36.25 hours per week
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- GCSE English 9-4 (Essential)
- GCSE Maths 9-4 (Essential)
- Business Administrator Level 3:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
- Day release one Monday per month at Nottingham College City Hub campus.
- Potential opportunity for a permanent role within the company following successful completion of the apprenticeship, if there is capacity.
- This can consist of what a learner could progress into. Which can include increased duties, salary and new qualifications.
Employer information
TrophyMaster is one of the UK’s leading suppliers of personalised Trophies, Medals and Awards. They have a retail outletin West Bridgford, Nottingham and have their own successful ecommerce websites supporting sales to customersthroughout the UK and Europe.They provide a professional engraving service to customise / personalise both new and existing trophies / awards. Allengraving is completed on site using the latest computerised equipment.
Vacancy location
Address Details:
Trophy Master
4 WILFORD LANE
WEST BRIDGFORD
NOTTINGHAM
NG2 7QX
