Key details
- Apprenticeship area
- Business and Accounts
- Course type
-
Apprenticeship
- Apprenticeship level
-
Level 3
- Location
- Workplace
- Mode of attendance
- 1 tutorial per month (online) plus independent facilitated learning amounting to approximately 7 hours per week.
- Start date
-
You can start this apprenticeship at any time.
Apprenticeship introduction
A team leader/supervisor is a first line management role, with operational/ project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.
They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Typical job roles include:
- Supervisor
- Team leader
- Project officer
- Shift supervisor
- Foreperson
- Shift manager
Duration: 18 months
Apprenticeship information
Team Leader/Supervisor - Level 3 Standard
You must have a Level 2 qualification in both English and Maths.
You must also be employed as a team leader with at least 2 direct reports and have the opportunity to run a work based project using waterfall or agile methodology.
Each unit is continually assessed. You will present evidence of competence through practical assessments and the production of a personal portfolio. A behavioural log will be assessed by your employer and you will complete an End Point Assessment in the final 3 months of your study.
- Foundation degree in Hospitality Management with specialist routes
- Foundation or full BA in Business
- Manager in a bar/restaurant/hotel
- Events and conference manager
- General manager within a range of sectors from retail to estates, in an office or on the move.
On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership and Management, to support their professional career development and progression.
