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Principles of the Mental Health Worker (TQUK Level 2 Certificate) (19+) — Online Learning

Course outline

This course is perfect if you work within the mental health sector or wish to enter the job market. This could also be a good course if you are supporting others with a mental health condition.

The modules covered within the subject are:

Unit 1: Mental Health and Mental Health Issues

In this unit, learn about an outline of mental health, including the concept as a whole, including physical and mental well-being, the common types of mental health problems and illnesses, including anxiety and depression, and the legislation and guidance that applies to those with mental health problems, including the Mental Capacity Act and the Care Act.

  • Section 1: The concept of mental health
  • Section 2: Common types of mental health problems and illnesses
  • Section 3: The legislation and guidance that applies to those with mental health problems

Unit 2: Principles of the Mental Health Care Worker
In this unit, learn about the roles and responsibilities of the care worker, including those in relation to standards and practices, records and legislation and duty of care. They will also learn more about the importance of personal development plans and SWOT analysis in continuous professional development, using feedback, and reducing stress, as well as using the Mental Capacity Act and codes of practice when working in care.

  • Section 1: The different roles and responsibilities for working in mental health
  • Section 2: How continuous professional development improves own practice
  • Section 3: How own well-being improves practice
  • Section 4: The Mental Capacity Act 2005 when Working in Mental Health Care

Unit 3: Approaches to Care and Management in Mental Health
In this unit, learn about features of the care planning process, including local standards of care, the stepped approach to care, and key interpersonal skills. They will also learn about aspects of good practice including risk assessments, mental health assessments, and the role of key agency professionals in relation to the care process.

  • Section 1: The key features of the care planning process
  • Section 2: Aspects of good practice in the care planning process

Unit 4: Understand Duty of Care in Adult Health and Social Care
In this unit, learn about the duty of care and how it influences health and social care practice, including whistleblowing policy and legislation. They will also learn about what must happen when a dilemma occurs in relation to the duty of care, recognising and reporting unsafe practices such as staff shortages and unsafe equipment, examining workplace culture and abuse, and what is considered valid consent.

  • Section 1: What is meant by "duty of care"
  • Section 2: Dilemmas and conflicts relating to duty of care
  • Section 3: How to recognise and report unsafe practices
  • Section 4: The impact of own actions on individuals and others
  • Section 5: The importance of consent in health and social care practice

Unit 5: Understanding Change and Support in Relation to Mental Health
In this unit, learn about different factors that can cause mental health change to occur, and key areas in which individuals benefit from support. Explore how others can support the individual to recover, including unpaid carers, advocates and interpreters, and also learn about the types of medication and therapy available to manage mental health problems and other resources that are available to support good practice.

  • Section 1: How mental health change occurs
  • Section 2: The role of others in the individual's mental health change
  • Section 3: The treatment options available to manage mental health problems
  • Section 4: How to access information to support understanding of mental health issues

How to apply for this course

Apply now and if you need to pay any course fees, or provide evidence if you wish to claim a fee reduction, we will contact you to let you know how to do this.

For help on completing the online application form, please see our useful apply online guide here.

Want to find out more first?

Get in touch by hitting the button below and filling out our enquiry form.

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Location Date / time
Online Learning

You can start this course at any time.

Course code: C045275 / Q045276


TQUK Level 2 Certificate in Mental Health Worker


You will study this course at your own pace, but it must be completed within 12 weeks. You will receive an automated email reminding you of when you need to complete your assignment.

Level Level 2
Entry requirements

There are no formal entry requirements but you must be aged 19+.

Please note: All students will need to complete an Initial Assessment before being enrolled onto the course.

Teaching & assessment

Your assessment will be submitted online through the platform, and you will receive feedback from a member of the team who will assess your work and provide thorough and supportive feedback.


You may complete this qualification in preparation to apply and work in this industry or to enhance their understanding of their work environment. Alternatively, you may wish to progress in the subject to a higher level.

Additional information

Learners may be eligible for funding* which means the course will be free to complete, subject to providing evidence requested to meet the criteria for free courses. There is a £100 withdrawal fee if a learner does not complete the course and we may be able to offer extensions if learners are unable to meet their submission deadlines for their course units.

*If you are a 19-23 year old without a prior Level 2 qualification these courses will not be funded, please contact the enquiries team to discuss all available options for you.

*Geographical restrictions may apply.

You must be aged 19+ to apply for this course.