Potential earnings
£39,084.62
Bank and post office clerks deal with the payment and receipt of money, cheques and other routine financial transactions and open and close accounts. They advise upon financial products and services offered by banks, building societies and post offices.
Main tasks
- Provides postal services, pays state pensions, unemployment and other state benefits to claimants, supplies official forms and documentation to the public, and performs other tasks specific to the activities of a post office.
- Receives and pays out cash, cheques, money orders, credit notes, foreign currency or travellers cheques.
- Manages the operations of a sub-post office.
- Advises customers on financial services and products available.
- Maintains records of transactions and compiles information.
- Deals with enquiries from customers, other banks and other authorised enquirers.
Source: Office for National Statistics.
Salary and earnings
Average earnings
£24,775.99
Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).
Skills & knowledge
The top 5 most important skills and knowledge requirements relevant to this career.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Mathematics
Using mathematics to solve problems.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking
Talking to others to convey information effectively.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
What course level do I need to study?
The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.
Educational requirements: Level 2 NVQ; GCSE at grades A*-C
Source: Office for National Statistics.
| Level of study | Percentage achieved |
|---|---|
| Level 0 | 1% |
| Level 1 | 5% |
| Level 2 | 25% |
| Level 3 | 31% |
| Level 4-5 (Higher Education) | 6% |
| Level 6 (Bachelors) | 28% |
| Level 7 (Masters or equivalent) | 3% |
| Level 8 (Doctorate) | 0% |
Source: Labour Force Survey (LFS) data.
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Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.
