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Debt, rent and other cash collectors collect payments due or overdue from households and businesses and empty cash from prepayment meters or machines.

Main tasks

  • Serves summonses and, on court authority, takes possession of goods to the value of outstanding debt.
  • Remits cash, cheques or credit notes to cashier, supervisor or bank, building society or post office.
  • Collects tolls from persons wishing to gain access to private roads, bridges, piers, etc. and operates tollgates to control entry.
  • Cleans, services and fills vending machines and collects money from meters, vending machines and other cash operated machinery.
  • Reads gas, water and electricity meters.
  • Records details of transaction, issues receipt or annotates rent book.
  • Receives payment at centralised office or calls on household/business premises.

Source: Office for National Statistics.

Salary and earnings

Potential earnings

£45,288.68

Average earnings

£23,422.20

Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).

Skills & knowledge

The top 5 most important skills and knowledge requirements relevant to this career.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

What course level do I need to study?

The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.

Educational requirements: Level 2 NVQ; GCSE at grades A*-C

Source: Office for National Statistics.

Level of study Percentage achieved
Level 0 3%
Level 1 13%
Level 2 32%
Level 3 25%
Level 4-5 (Higher Education) 9%
Level 6 (Bachelors) 14%
Level 7 (Masters or equivalent) 4%

Source: Labour Force Survey (LFS) data.

Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.