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Pharmacy and optical dispensing assistants work under the supervision of pharmacists and opticians or optometrists to dispense drugs and medicines, issue pre-packaged prescriptions, sell over-the-counter medication, dispense spectacles and contact lenses and other related products.

Main tasks

  • Carries out sales transaction, wraps and packages goods.
  • Relays information to customers under the direction of pharmacist and opticians or optometrists.
  • Arranges displays of merchandise.
  • Checks stock levels, rotates stock, orders new stock from supplying companies and ensures that products are stored appropriately.
  • Maintains records of prescriptions received and drugs issued.
  • Checks received prescriptions for legality and accuracy and confirms patients’ or customers’ details.

Source: Office for National Statistics.

Salary and earnings

Potential earnings

£37,223.76

Average earnings

£19,130.00

Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).

Skills & knowledge

The top 5 most important skills and knowledge requirements relevant to this career.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Speaking

Talking to others to convey information effectively.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Chemistry

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

What course level do I need to study?

The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.

Educational requirements: Level 2 NVQ; GCSE at grades A*-C

Source: Office for National Statistics.

Level of study Percentage achieved
Level 0 3%
Level 1 7%
Level 2 29%
Level 3 32%
Level 4-5 (Higher Education) 9%
Level 6 (Bachelors) 17%
Level 7 (Masters or equivalent) 3%

Source: Labour Force Survey (LFS) data.

Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.