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Delivery operatives load and unload goods from removal vans and delivery vehicles, convey household and office furniture, goods, equipment or other items, accompany drivers of road vehicles, and perform other elementary goods handling tasks.

Main tasks

  • Accompanies driver on journey and assists with manoeuvres and to load and unload vehicle.
  • Dismantles and packages items for transport if necessary.
  • Takes receipt of goods from customers and maintains and accurate record of deliveries.
  • Loads and unloads goods from removal vans or delivery vehicles either by hand or using trolleys and lift trucks.

Source: Office for National Statistics.

Salary and earnings

Potential earnings

£32,033.61

Average earnings

£25,654.05

Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).

Skills & knowledge

The top 5 most important skills and knowledge requirements relevant to this career.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Mechanical

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Transportation

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

What course level do I need to study?

The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.

Educational requirements: Level 1 NVQ; GCSE at grades D-G

Source: Office for National Statistics.

Level of study Percentage achieved
Level 0 31%
Level 1 10%
Level 2 22%
Level 3 21%
Level 4-5 (Higher Education) 9%
Level 6 (Bachelors) 5%
Level 7 (Masters or equivalent) 2%

Source: Labour Force Survey (LFS) data.

Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.