Nottingham College is proud to support Nottinghamshire Healthcare NHS Foundation Trust’s (NottsHC) Admin Development Programme, an initiative designed to help admin staff enhance their skills and grow in their roles.
Launched in June 2024, this programme was created by #TeamNottsHC for their admin colleagues. It combines three in person training days, two virtual sessions, and three two-hour Action Learning Sets over six months.
The course focuses on six key areas:
- Recognising the value of admin roles in delivering quality care
- Improving communication skills
- Reflective practice for self-awareness
- Team dynamics and collaborative working
- Adapting to change
- Exploring organisational opportunities and training
Nottingham College delivered Day 3 of the programme, covering customer service, meeting management, effective communication, Microsoft 365, and admin task management. This partnership provided participants with practical skills to succeed in their roles.
We were delighted to attend the recent graduation ceremony, celebrating their achievements. Clinical Team Secretary, Carolyn O'Callaghan said:
"What I learned was a broader understanding of the role of administration. It’s an opportunity for both professional and personal development, allowing you to see the wide array of administrative professionals within the trust. Everyone was incredibly helpful and supportive."
By working together, Nottingham College and NottsHC are empowering admin staff and making a real difference. We look forward to supporting more initiatives like this in the future.
“Our Admin Development Programme is a fantastic example of how coming together can create powerful learning opportunities. By collaborating with Nottingham College, we’ve been able to deliver a programme that equips our administrative colleagues with practical skills, fosters personal growth, and highlights their vital contribution to the Trust.
The support from Nottingham College has been invaluable, particularly in delivering key elements around communication, task management, and customer service. This partnership has truly enriched the learning experience, empowering our admin professionals to thrive in their roles.
We look forward to continuing this collaboration and exploring new ways to create impactful development opportunities that benefit both our teams and the communities we serve.”
Jen Guiver, Executive Director of People and Culture at Nottinghamshire Healthcare
