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IT managers plan, organise, manage and coordinate the provision of IT services and functions in an organisation.

Main tasks

  • Reports on IT activities to senior management.
  • Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
  • Supervises the technical team and coordinates training.
  • Takes responsibility for managing the development of an aspect of IT provision such as user support, network operations, service delivery or quality control.
  • Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
  • Plans, coordinates and manages the organisation’s IT provision or a specialist area of IT activity.

Source: Office for National Statistics.

Salary and earnings

Potential earnings

£80,901.63

Average earnings

£48,099.00

Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).

Skills & knowledge

The top 5 most important skills and knowledge requirements relevant to this career.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Design

Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

What course level do I need to study?

The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.

Educational requirements: Honours, Bachelor's degree

Source: Office for National Statistics.

Level of study Percentage achieved
Level 0 1%
Level 1 3%
Level 2 11%
Level 3 18%
Level 4-5 (Higher Education) 10%
Level 6 (Bachelors) 44%
Level 7 (Masters or equivalent) 12%
Level 8 (Doctorate) 1%

Source: Labour Force Survey (LFS) data.

Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.