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Job holders in this unit group perform a variety of leisure and travel service occupations.

Main tasks

  • Serves food and beverages to passengers.
  • Makes announcements to passengers and deals with enquiries.
  • Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.
  • Completes way-bill at scheduled points on route and balances cash taken with tickets issued.
  • Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.
  • Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.
  • Makes local arrangements at stopover points for food and accommodation.
  • Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries.
  • Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.

Source: Office for National Statistics.

Salary and earnings

Potential earnings

£40,164.80

Average earnings

£23,525.47

Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).

Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.