Potential earnings
£55,685.34
Office supervisors oversee operations and directly supervise and coordinate the activities of those carrying out general administrative and clerical work and performing specialist administrative and clerical duties in relation to finance, records, sales and other services to a variety of commercial, industrial and other non-governmental organisations and public agencies.
Main tasks
- Reports as required to managerial staff on work-related matters.
- Determines or recommends staffing and other needs to meet the organisation’s requirements.
- Liaises with managers and other senior staff to resolve operational problems.
- Establishes and monitors work schedules to meet the organisation’s requirements.
- Directly supervises and coordinates the activities of office staff.
Source: Office for National Statistics.
Salary and earnings
Average earnings
£34,090.99
Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).
Skills & knowledge
The top 5 most important skills and knowledge requirements relevant to this career.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking
Talking to others to convey information effectively.
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
What course level do I need to study?
The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.
Educational requirements: Level 3 NVQ; A Levels
Source: Office for National Statistics.
| Level of study | Percentage achieved |
|---|---|
| Level 0 | 2% |
| Level 1 | 6% |
| Level 2 | 18% |
| Level 3 | 27% |
| Level 4-5 (Higher Education) | 12% |
| Level 6 (Bachelors) | 27% |
| Level 7 (Masters or equivalent) | 6% |
| Level 8 (Doctorate) | 2% |
Source: Labour Force Survey (LFS) data.
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Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.
