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Property, housing and estate managers manage shopping centres, residential areas, offices and private estates, arrange for the sale, purchase, rental and leasing of property on behalf of clients and employers, and provide facilities management services for businesses

Main tasks

  • Examines and assesses housing applications, advises on rent levels, investigates complaints and liaises with tenants’ association and social workers to resolve any family problems.
  • Acts as arbiter in disputes between landlord and tenant and ensures that both fulfil their legal obligations.
  • Maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts.
  • Negotiates land or property purchases and sales or leases and tenancy agreements and arranges legal formalities with solicitors, building societies and other parties.
  • Conducts or arranges for structural surveys of properties and undertakes any necessary valuations of property or agricultural land, and deals with grant and subsidy applications.
  • Discusses client’s requirements and may advise client on the purchase of property and land for investment and other purposes.
  • Advises on energy efficiency.
  • Oversees the support services of a business, such as catering, IT, utilities and physical environment.
  • Makes sure that the amenities meet health and safety standards and legal requirements.
  • Manages general upkeep, maintenance and security of the estate’s amenities.
  • Determines staffing, financial, material and other short- and long-term requirements.

Source: Office for National Statistics.

Salary and earnings

Potential earnings

£61,126.12

Average earnings

£36,267.94

Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).

Skills & knowledge

The top 5 most important skills and knowledge requirements relevant to this career.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Speaking

Talking to others to convey information effectively.

Mathematics

Using mathematics to solve problems.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

What course level do I need to study?

The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.

Educational requirements: Level 3 NVQ; A Levels

Source: Office for National Statistics.

Level of study Percentage achieved
Level 0 3%
Level 1 5%
Level 2 18%
Level 3 26%
Level 4-5 (Higher Education) 8%
Level 6 (Bachelors) 28%
Level 7 (Masters or equivalent) 11%
Level 8 (Doctorate) 1%

Source: Labour Force Survey (LFS) data.

Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.