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Retail cashiers and check-out operators accept payments from customers and give change in respect of sales or services.

Main tasks

  • Maintains transaction records as requested.
  • Monitors fuel taken by self-service customers or refuels vehicle if required.
  • Debits customer’s account in respect of purchases or services.
  • Receives cash, cheque or debit or credit card payment, checks validity of form of payment, gives change and issues receipts for purchase.
  • Records cost of each item on cash register or by use of bar code reader and totals the amount to be paid.

Source: Office for National Statistics.

Salary and earnings

Potential earnings

£22,963.72

Average earnings

£13,235.81

Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).

Skills & knowledge

The top 5 most important skills and knowledge requirements relevant to this career.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.

What course level do I need to study?

The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.

Educational requirements: Level 2 NVQ; GCSE at grades A*-C

Source: Office for National Statistics.

Level of study Percentage achieved
Level 0 10%
Level 1 7%
Level 2 38%
Level 3 24%
Level 4-5 (Higher Education) 8%
Level 6 (Bachelors) 10%
Level 7 (Masters or equivalent) 3%

Source: Labour Force Survey (LFS) data.

Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.