Potential earnings
£39,176.12
Sales administrators provide support to the process of selling equipment, materials and other products or services.
Main tasks
- Carries out general sales and marketing administrative duties.
- Handles customer complaints or forwards them to relevant member of sales team.
- Prepares sales invoices and maintains records and accounts of sales activity.
- Fields telephone enquiries from prospective customers on behalf of the sales team.
- Help customers to place orders online through social media platforms.
- Provides information to customers on products and prices.
Source: Office for National Statistics.
Salary and earnings
Average earnings
£23,971.99
Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).
Skills & knowledge
The top 5 most important skills and knowledge requirements relevant to this career.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.
What course level do I need to study?
The level of study required will vary with each job, sector and company. The table below shows the level of study achieved by those currently working in this career choice.
Educational requirements: Level 2 NVQ; GCSE at grades A*-C
Source: Office for National Statistics.
| Level of study | Percentage achieved |
|---|---|
| Level 0 | 7% |
| Level 1 | 6% |
| Level 2 | 28% |
| Level 3 | 28% |
| Level 4-5 (Higher Education) | 6% |
| Level 6 (Bachelors) | 22% |
| Level 7 (Masters or equivalent) | 3% |
| Level 8 (Doctorate) | 0% |
Source: Labour Force Survey (LFS) data.
Similar careers
Visual Merchandisers and Related Occupations
Visual merchandisers develop, deliver and communicate visual concepts and strategies to promote brands, products and services in-store, in catalogues or online, and create displays of merchandise.
Average Salary:
£21,107.72
Sales and Retail Assistants
Sales and retail assistants demonstrate and sell a variety of goods and services in shops, stores, showrooms and similar establishments.
Average Salary:
£13,176.99
Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.
