This course is perfect if you want to pursue a career within the hospitality industry and plan to work in a supervisory or management role.
You’ll learn the importance of leadership in this industry and all the skills that make up being a good leader. These include as clear communications, excellent customer service, motivational techniques and management of staff, rotas, customer issues, and health and safety requirements. You’ll plan events and supervise front of house in our award-winning Adams Restaurant, to put your learning into practice and continue developing.
You can expect practical supervisory experience in our restaurant in the heart of the Lace Market. You’ll gain a real insight into the industry, interact with a diverse mix of customers – public and internal customers – as well as taking part in restaurant takeovers with some of our partner restaurants across the county. There will be practical and theory-based assignments in order to assess your knowledge and understanding of this growing, vibrant sector.
The Lace Market
Start: 4th September 2019
Course code: C000229 / Q001359
Level 3 Diploma in Hospitality Supervision and Leadership
You’ll need 5 GCSEs at grade 9–4 (A*–C), including English Language and Maths – both of these must be grade 9–4 (A*–C) or Functional Skills Level 2 in English and Maths. You can also gain a place by having a relevant Level 2 vocational qualification with English and Maths GCSE grades 9–4 (A*–C).
|Teaching & assessment||
You will be assessed through practical tests and written assignments.
Choose to follow with degree-level study in one of our hospitality management or business courses. Alternatively you could move straight into employment in a variety of supervisory roles, or perhaps into events management.
There is an additional material cost for kit, equipment and uniform which must be purchased prior to enrolment. This can be discussed at interview.
Students aged 16-18 don't have to pay tuition fees. If you are aged 19 or over, check out our Financial Help page for information on fees and funding!