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Key details

Course area
Catering and Hospitality
Student types
16 - 18 coursesCourses for 19+ students
Course type
Full-time Further Education course
Course level
Level 3
Start date
Tuesday 1st September 2026
Location
City Hub 111 Canal Street, Nottingham, NG1 7HB
Course code
Parent course code:C000229 Child course code: Q001359
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Course introduction

This course is perfect if you want to pursue a career within the hospitality industry and plan to work in a supervisory or management role.

You’ll learn the importance of leadership in this industry and all the skills that make up being a good leader. These include as clear communications, excellent customer service, motivational techniques and management of staff, rotas, customer issues, and health and safety requirements. You’ll plan events and supervise front of house in our brand new commercial restaurant in the heart of Nottingham at our City Hub campus to put your learning into practice and continue developing.

You can expect practical supervisory experience in our brand new commercial restaurant in the heart of Nottingham at our City Hub campus. You’ll gain a real insight into the industry, interact with a diverse mix of customers – public and internal customers – as well as taking part in restaurant takeovers with some of our partner restaurants across the county. There will be practical and theory-based assignments in order to assess your knowledge and understanding of this growing, vibrant sector.

Aged 19 or over? 

If you don't already hold a Level 3 qualification (equivalent to at least two A Levels, or a Level 3 vocational qualification), you can now study this course fully funded!

The Government’s new Free Courses for Jobs programme has created new opportunities for adults, aged 19 and over, to access fully funded full-time learning.

For more information, view our Free Courses for Jobs programme.

If you are aged 16-18 without having achieved a Level 3 qualification, you will also be eligible for full funding.

Course information

1 year

Level 3 City & Guilds NVQ Diploma in Hospitality Supervision and Leadership

You’ll need a full Level 2 Catering qualification OR relevant industry experience as well as 5 GCSEs at grades 4-9 (C-A*), including English Language and Maths – both of these must be grades 4-9 (C-A*) or Functional Skills Level 2 in English and Maths.

Relevant industry experience would also be considered.

You will also be required to successfully complete an industry skills assessment 

You will be assessed through practical tests and written assignments.

Choose to follow with degree-level study in one of our hospitality management or business courses. Alternatively you could move straight into employment in a variety of supervisory roles, or perhaps into events management.

There is an additional material cost for kit, equipment and uniform which must be purchased prior to enrolment. This can be discussed at interview.

Students aged 16-18 don't have to pay tuition fees.

If you are an EU/EEA or Swiss National, please visit our EU Settled Status scheme page for more information.

Meet Grace - learn how an apprenticeship in a restaurant helped her career goals

Careers related to this course

Select career:

Catering and Bar Managers

Potential Earnings

£35,157.86

Average Earnings

£22,831.74

Source: Office for National Statistics' Annual Survey of Hours and Earnings (ASHE).

Pathways

Accommodation, Travel and Food Services

People in these occupations provide lodging, travel, and tourism support services and prepare and serve food and beverages.

Skills

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Speaking

Talking to others to convey information effectively.
View more about this career

Economic data for careers is provided by Lightcast and also available through our Career Coach app. Job postings, employment and earnings information is represented at the regional level for the East Midlands.

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